IT Documentation Specialist

8 hours ago

Montréal, Canada Biospective Full time

Biospective is looking for an IT Document Specialist to join our Technology Department.

**Description**

The Document Specialist is responsible for editing and proofreading various technical documents within the company including (but are not limited to) software validation documentation, instruction and user manuals, training guides, and reports.
- Plan, create, and edit technical documents (_e.g._ validation plan, user specifications, qualification protocols, and data management procedures) to facilitate software development and validation at Biospective
- Collaborate with software developers to build concise, relevant, and easy-to-comprehend user manuals for non-technical readers
- Collaborate with system owners to develop and maintain procedural materials and knowledge bases for a wide range of audiences at Biospective
- Support information asset owners to review and manage various logs related to systems that are used at Biospective
- Manage the document approval and publishing workflow
- File documents properly in the electronic documents and records management system, ensuring all team members have access to necessary documentation

Review and edit content created by team members:

- sub-edit text written by a number of authors to ensure consistent style, resolving queries directly with the authors
- proofread for typographical, grammatical, punctuation, and formatting errors
- fact-check dates, referenced information, and other statements for accuracy
- ensure that illustrations (tables, graphs, charts, diagrams, images) are correctly captioned and referred to in the text
- ensure consistency in style, hyphenation, capitalization, and formatting across documents

**Requirements**:

- Bachelor's Degree in English, Communication, Journalism or related fields, at least two years of experience in writing documentation and procedural materials for technology or healthcare industry
- Excellent written and verbal communication skills in English
- Proficient in French, particularly written
- Exceptional attention to detail, orientation toward meticulous work
- Ability to quickly grasp complex concepts and communicate them in a clear, concise, and easily understandable manner
- Ability to work with concurrent deadlines and shifting priorities
- Ability to work independently with little supervision as well as in a cross-functional team setting
- Advanced capabilities in Microsoft Office programs (Word, Excel, PowerPoint) and other word processing software
- Bilingual

**Assets**
- A positive attitude, willing to jump in and tackle new challenges
- Background knowledge of or previous working experience in technical fields such as systems development life cycle (SDLC) and systems validation

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Wellness program

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
Work from home

Application question(s):

- Are you located in the province of Québec?

**Language**:

- French (preferred)

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