Business Analyst

**BUSINESS ANALYST**

**Requisition #**:R25-3387 (RQ00419)

**Location**:Hybrid (Toronto, ON)

**Engagement Type**:Contract

**Number of Resources required**:2

**Term**:2025-11-17 to 2026-03-31 with possible extension

**Rate (Daily)**:Up to $601.75 per diem (equivalent to $83.00/hour) / Commensurate with related experience and market competitiveness

**Hours per day**:7.25

**Security Screening**:Standard (Criminal Record Check)

**Submission Deadline/Closing Date**:October 28, 2024 (2:00 PM Eastern Time)
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- Tri-global Solutions Group Inc. is seeking two (2) Business Analyst to join our talented Service Delivery team at Ontario Health.

Please review the project overview, description of services, and requirements below. If you meet the requirements and are interested in submitting for this role, please reply to this job posting.

If you know other consultants who may be interested in this opportunity kindly share this job posting.

Thank you.

Tri-global Solutions Group Inc.
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- **PROJECT OVERVIEW**

Job Title:
RQ-2025-008840 - 2X Business Analyst - Intermediate

Department:
Digital Excellence in Health

**DESCRIPTION OF SERVICES**

As part of the refreshed digital health and data strategy, Ontario Health will make a concerted effort to leverage new and existing digital solutions, as part of a clinically led change program, to make tangible improvements to how frontline providers work and contribute to bringing joy back to clinical practice.

Frontline providers, particularly in primary care, report administrative burden as one of the leading causes of burnout, worsening the health human resource strain, leading to more Ontarians being unattached to primary care and increasing utilization of walk-in clinics and emergency departments.

The purpose of this request is to acquire resources with knowledge of Digital Health Standards (e.g., HL7 FHIR) to collaborate with others in delivering standards components outlined in the Digital Health Standards (DHS) Program Workplan.

**Responsibilities**:

- Lead business process analysis to identify, evaluate, and optimize workflows supporting strategic and operational objectives
- Prepare reports, presentations, and briefing materials to support planning, decision-making, and partner communications
- Maintain up-to-date knowledge of Ontario Health products, policies, and digital health standards to support team and interest-holder alignment
- Analyze and resolve issues related to data quality, governance, and accessibility across standards initiatives
- Conduct partner engagement to gather requirements, support adoption, and promote interoperability
- Collaborate with cross-functional teams to align standards initiatives with broader portfolio goals
- Facilitate and support committees and working groups by coordinating meetings, agendas, and decision tracking
- Develop and maintain documentation artifacts including charters, project logs, process maps, use cases, and training materials
- Bachelor’s degree in Business, Health Information, or related discipline (or equivalent experience)
- Minimum 7 years of experience in business process analysis, solution adoption, and change management
- Proven experience in data analysis, business intelligence, and process mapping techniques
- Demonstrated ability to manage multiple projects and deliver results under tight deadlines
- Extensive experience in partner engagement and facilitation for digital health initiatives
- Strong knowledge of healthcare data standards and terminologies (e.g., HL7 FHIR®, SNOMED CT®, LOINC®)
- Excellent communication skills both verbal and written, and strong partner engagement skills
- Strong problem-solving, analytical thinking, and decision-making capabilities

**Required Skills**:

- Proven experience in business process analysis, workflow optimization, and documentation
- Proficiency in data analysis, business intelligence, and solution development lifecycle
- Research and analysis
- Communication and collaboration
- Partner management

**DESIRABLE REQUIREMENTS (Nice to haves)**
- Proficiency in process mapping techniques and solution development lifecycle
- College/University undergraduate degree in Business, Health Information or related discipline from a recognized institution or equivalent experience
- Knowledge of Healthcare Information Systems used throughout the province of Ontario
- Knowledge of Ontario’s healthcare landscape
- Ability to readily identify, assess and mitigate implementation and adoption issues
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
- A team player with a track record for meeting deadlines

**NOT FOR YOU?**

**WHY WORK WITH TRI-GLOBAL?**
- Empower positive change by enabling our clients to revolutionize innovation and technology, ele