Yard Associate

**Reports to**: Yard Supervisor
Position Summary
At Moffatt & Powell Rona, our commitment to exceptional customer service and continuous improvement is evident in our core values of Caring, Commitment, Community, and Continuous Learning. As a Yard Associate, you will play a vital role in assisting customers with their building material needs and ensuring a safe and welcoming environment within the yard. With a focus on customer service and operational excellence, you will contribute to our mission of providing top-notch service to every customer. Continuous learning and staying updated on the latest products and processes are essential aspects of this role.
**Core Competencies**:

- Customer Service
- Communication
- Problem Solving
- Detail Orientation
- Accountability
- Dependability

**Job Duties**:Customer Service**:

- Greet customers promptly with a warm greeting and ensure first-class customer service at all times.

**Loading and Unloading**:

- Assist contractors/customers with loading and unloading vehicles, ensuring safety and efficiency.

**Yard Maintenance**:

- Keep the yard, sheds, and special-order area in a clean and presentable appearance.

**Product Handling**:

- Verify returned products by checking customer return slips, ensuring product integrity, and accuracy of product count.
- Support inventory control with accurate documentation and reporting of damaged products.

**Financial Transactions**:

- Ensure all products leaving the yard have been invoiced and/or paid for.
- Verify correctness and update product codes as necessary.

**Assistance with Deliveries**:

- Accompany Delivery Truck Drivers and assist with deliveries such as drywall and building materials

**Stock Management**:

- Assist in putting away received products and monitor/replenish merchandise from overstock as needed.

**Safety and Compliance**:

- Maintain a safe working environment by promptly informing management of any concerns.
- Adhere to health and safety policies and procedures.

**Additional Duties**:

- Perform other duties as assigned by the Yard Supervisor.

**Physical Requirements**:

- Must be able to lift up to 50lbs