Customer Support

2 weeks ago

Ottawa, Canada Delta Force Mechanical Inc. Full time

**About Us**:
We’re looking for motivated and outgoing Customer Support team members to join our office team. You’ll be connecting with homeowners over the phone to assist them in accessing government rebate and funding programs that help lower their energy bills, upgrade their homes, and reduce their environmental footprint - all with no upfront cost to them. We are the authorized government partner for all energy affordability programs in the region. Your job is to support our customers to understand what they qualify for and guide them through the process. **No previous sales experience is needed, we’ll train you.**

Whether you're just starting or ready to take your career to the next level, we offer comprehensive training and mentorship to help you succeed. As we expand, we want you to grow with us

**What You’ll Be Doing - Responsibilities**:

- **Engage with homeowners**: Explain how they can qualify for energy-saving rebates, funding programs, and home upgrades - all at no upfront cost
- **Provide exceptional customer support**: Answer questions, guide homeowners through the process, and book appointments for energy advisors.
- **Track and manage leads**: Use our system to schedule follow-ups and track your progress. We’ll train you every step of the way
- **Follow a structured process**: Work with a simple script to handle common questions and manage client expectations.
- **Hit achievable targets**: Focus on making calls, scheduling appointments, and driving customer satisfaction - it’s all part of your growth.

**What We’re Looking For**:

- **Friendly & confident phone presence** - you’re a natural communicator
- **Great conversational skills** - you enjoy helping people and solving problems.
- **Willingness to learn and grow** - we provide all the training you need to succeed.
- **Reliable and punctual** - you show up, work hard, and bring positive energy.
- **Team player mentality** - enjoy collaborating in a high-energy, supportive team environment.

**Why Work With Us?**
- **Training and mentorship**: We invest in your growth with consistent training and leadership development from day one.
- **Clear growth path**: If you’re ready to level up, we’ll help you transition into more advanced roles, including sales leadership positions.
- **Weekly pay with performance-based bonuses**: Your hard work pays off with bonuses for hitting your targets and making an impact.
- **A supportive, high-energy team**: Be part of a team that motivates and helps each other succeed.
- **Opportunities for advancement**: With multiple expansion projects launching, there’s plenty of room to grow your career.

**Job Types**: Full-time, Permanent

Pay: $1,500.00-$3,500.00 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

**Language**:

- English Fluently? (required)

Work Location: In person

  • Customer Support Associate

    2 days ago

    Ottawa, Canada BMG Partners Full time

    Here at BMG Partners, we are seeking a driven and adaptable Customer Support Associate to join our fast-paced team and play a vital role in our continued sales success. As a leading name in the telecommunications industry, we are recognized for our steadfast commitment to excellence and forward-thinking business strategies. Our company is dedicated to...

  • Customer Support 29

    5 days ago

    Ottawa, Canada Leica Biosystems Inc. Full time

    Danaher builds on a legacy of over 40 years of changing lives through science and technology. We continually look to the future to discover how we can use our expertise to create a positive impact for people worldwide. Our customer support team connects the bright scientific minds that make our solutions with the customers who use them. They provide the...

  • Customer Support 29

    19 hours ago

    Ottawa, Canada Leica Biosystems Inc. Full time

    Danaher builds on a legacy of over 40 years of changing lives through science and technology. We continually look to the future to discover how we can use our expertise to create a positive impact for people worldwide. Our customer support team connects the bright scientific minds that make our solutions with the customers who use them. They provide the...

  • Customer Support Representative

    7 days ago

    Ottawa, Canada LMG Full time

    LMG is one of the top consulting firms in the greater Ottawa area. We work with renowned clients in the telecommunications industry and are gearing up to launch a campaign focused on new technological offerings. We have our eyes set on one goal, to grow their consumer base and expand their brand reputation into new markets across the country. With the tools...

  • Customer Support Representative

    9 hours ago

    Ottawa, Ontario, Canada Wajiography Full time

    OverviewWhy You'll Love This RoleAre you someone who enjoys helping people, solving problems, and making customers feel heard? We're looking for a Customer Support Representative to join our growing team in Ottawa. This role is perfect for someone who communicates clearly, stays organized, and takes pride in delivering excellent customer experiences.You'll...

  • Customer Support Specialist

    2 days ago

    Ottawa, Ontario, Canada Veem Full time

    Candidate Location: Egypt, PhilippinesFull time- RemoteOverviewAt Veem, our Customer Support team plays a critical role in helping businesses move money seamlessly around the world. As a member of the support team, you will serve as the first point of contact for customers, providing clear guidance, troubleshooting issues, and ensuring a smooth experience...

  • Customer Support Representative

    2 weeks ago

    Ottawa, Canada Arsenault Full time

    About the job Customer Support Representative Job Overview: As a Arsenault Customer Support Representative (Account Manager) within our Support department, you will be the first point of contact to serve assigned clients technical support needs. You shall act as the liaison between the clients and the internal teams (programmers, managers, etc.) to ensure...

  • Customer Support Representative

    20 hours ago

    Ottawa, Canada Arsenault Full time

    About the job Customer Support Representative Job Overview: As a Arsenault Customer Support Representative (Account Manager) within our Support department, you will be the first point of contact to serve assigned clients technical support needs. You shall act as the liaison between the clients and the internal teams (programmers, managers, etc.) to ensure...

  • Customer Service Agent

    6 days ago

    Ottawa, Canada GAT Airline Ground Support Full time

    Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This...

  • Customer Support Specialist

    7 days ago

    Ottawa, Canada mdf commerce Full time

    **Location: Kanata, ON—Possibility to work from home #LI-Remote** **mdf commerce Inc **. is an international team of over 700 experts who develop a broad set of SaaS solutions to optimize and accelerate commercial interactions of our B2B and B2G customers. Working in the eprocurement sector, we are currently looking for a Customer Support Specialist to...