Production Supervisor

Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun. We're on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you'll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain - and yes, it will get rough. But that's what makes the journey worthwhile. So, lace up your boots and let's tackle the climb together. Position Summary/Objective: The Production Supervisor is responsible for protecting our core values and ensuring a safe and productive workplace. Primary Responsibilities: - Manage a production team of hourly employees, on multiple lines, leading by example and ensuring compliance to company's policies across the shift related to Health & Safety, Environmental Safety, Good Manufacturing Practices (GMP), as well as Food Safety and Quality, - Plan production operations, establishing priorities and sequences for manufacturing products including but not limited to developing plans for efficient use of material, machines, and people for their shift. - Lead by example to train, develop, and inspire production teams to establish a high-performance culture, where we all work coherently to "win" together. - Responsible for maximizing the efficiency on each line, working collaboratively with other departments (ie. Engineering, Maintenance, R&D, Quality.) to achieve departmental/company goals. - Lead and drive root cause analysis to identify and eliminate issues that may arise, recommending solutions to avoid reoccurrence. - Partner with temp agencies as the primary contact to review people requirements, and staff shift appropriately. - Responsible for reviewing and approving employee hours through the payroll system (ADP), as well as managing vacation requests, upholding the company policy related to time off. - Work alongside the People & Values team regarding any employee relations that may occur, including assisting with investigations and following the company's progressive coaching initiatives. - Provide proactive Health & Safety leadership, to ensure that our behaviour-based observations are completed, and accidents/incidents are reported in a timely manner. - Other duties as assigned. Education & Qualifications - Bachelor's degree in engineering, Food Science, Business Operations, or a related field (or equivalent education and experience) - 5+ years of experience within a Manufacturing environment preferred, with a good understanding of manufacturing processes, regulations regarding safety, quality and GMPs. - Experience within the food manufacturing field would be an asset. - Proficient computer skills, including and not limited to Microsoft Office, and familiarity working with ERP. Skills & Abilities - Excellent team building and management skills, with the ability to lead and coach teams to achieve performance in quality, cost, and company service metrics. - Self-starter with a high level of initiative and ADAPTABLILITY - Strong analytical and problem-solving skills, mechanical aptitude - Demonstrates HUMILITY on a day-to-day basis **What we expect**: - **Values-led**: You'll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life's too short to take ourselves so seriously that we don't enjoy the journey. - **Unparalleled experiences and opportunities**: We're still determining who we are and what we can be. Help us shape what this organization will look like and what we'll offer the world, into the future. This means rolling up your sleeves and sometimes building the process - fast - while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we're okay with that, as long as we're staying true to our values and learning and improving along the way. - **Access to everyone**: We're a flat organization with few silos which means you'll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don't be shy. Speak up, share your ideas and go places you normally wouldn't - like the plant, or the boardroom. - **Personal development**: We'll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress. - **Gratitude**: As