Financial Advisor

**Role Overview**:
Reporting to the Branch Manager, the Financial Advisor is primarily responsible for building and maintaining member relationships through advising on the full range of financial products, services and investment vehicles including mutual funds. The Financial Advisor champions the credit union’s advice and service-oriented culture and builds member relationships that add value and contribute positively to the credit unions

**Key Success Areas**:

- Proactively develop, nurture, retain and grow member relationships by identifying and ensuring their needs are met and that the relationship contributes positively to the credit union.
- Promoting and recommending a full range of credit union products and services: new memberships, consumer loans, lines of credits, small business loans, mortgages, deposit, investment products, credit cards, a full range of proprietary and third party mutual funds.
- Explaining to all members the terms and conditions of any credit, deposit or investment product being presented and ensuring that they are consistent with the member’s needs and risk tolerance.
- Providing investment advice and/or referring qualified prospects to specialists within the credit union or partner organizations.
- Resolving member complaints and problems when possible, referring more complex problems to the appropriate person or department - ensuring seamless member service.
- Meeting personal business targets, playing a key role in the development of strategies to facilitate goal attainment.
- Tracking and reporting personal goals and results.
- Working directly with other members of the branch advice team to ensure smooth administration of documentation and flow of referrals from the service team.
- Interpreting and understanding operating procedures, lending policies and security requirements and ensuring that all guidelines are adhered to.
- Staying abreast of all functional processes and procedures in order to facilitate quality and seamless delivery of advice and service to members.
- Understands, respects, and supports ACU’s commitment to corporate social responsibilities, respectful workplace and diversity initiatives.
- Maintaining current and relevant knowledge of industry trends, competitor products and strategies.
- Employees are required to keep strictly confidential the affairs of anyone whose private information becomes available to them in the course of their duties.
- Responsible to understand, respect and support ACU’s commitment to values based banking, respectful workplace diversity and inclusion

**QUALIFICATIONS**

**Education and experience**
- 4 - 5 years of experience in providing advice on experience advising on and providing financial products (consumer and small business loans, lines of credit, mortgages, deposit and investment products
- Experience and knowledge with Canadian investment products and portfolio management
- Proven experience in completing activities with accuracy and attention to detail
- Effective communication skills
- Utilizes effective problem solving skills in every day work
- Independently manages multiple tasks and priorities
- Identifies as a self-leader and a strong team player
- Knowledge of credit union products and services, policies and procedures

**WHO WE ARE?**

As a Certified B Corporation® and one of Manitoba’s Top Employers (2023), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that
- puts people, planet and prosperity first,
- values diversity and inclusion,
- is focused on social and environmental responsibility,
- supports employees through training programs and long-term career development,
- offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.