Content Project Operations Specialist

**About the job**

Are you an energetic professional who likes wearing multiple hats, who is well organized, reliable, flexible, and enjoys the challenges of being part of a dynamic start-up? Would you like to be part of a flourishing team helping to transform education for millions of people?

Join Korbit We offer a real-time personalized AI teacher that adapts itself to the learner's needs and provides real-time targeted pedagogical support. Businesses around the world use Korbit to create personalized learning experiences to train their employees on the job to improve skills in software development, data science, and machine learning.

Korbit was founded by ambitious Ph.D. researchers from the Mila Research Lab (Quebec, Canada) and Cambridge University (UK) and is backed by leading investors and world-renowned scientists including Silicon Valley pioneer Vinod Khosla and AI pioneer Yoshua Bengio.

The Korbit learning platform has taught over 20,000 students and professionals to date and has demonstrated substantial gains in learning outcomes and motivation. Korbit has been recognized among the top Canadian Tech Startups and by the New York Times, Bloomberg and Les Affaires. Previously, Korbit won Top 100 AI Startup 100 (CB Insights), 2020 EnlightEd Award (South Summit), and 2020 Emerging Entrepreneurs Contest (C2 Montreal).

The Content Operations Specialist will be responsible for managing the pipeline and process of content creators working with Korbit. This involves coordinating with multiple external creators across various courses that they are creating for Korbit on topics that include data science, machine learning, and other programming topics. To be successful in this role, the Content Operations Specialist will need to evolve the existing process to be easier and more efficient for internal and external parties.

**Main Duties**
- Manage pipeline of external content creators from onboarding to publishing the course
- Onboard new content creators into Korbit’s AI Tutor platform
- Learn how Korbit’s AI Tutor and machine learning algorithms work enough to be able to explain to content creators
- Demo a Korbit course, explain how our platform works, and highlight how to be successful as a Korbit content creator
- Teach how to create Korbit content including videos, socratic lessons, interactive exercises, and programming exercises
- Review material from creators and recommend changes to the content and format to fit with Korbit’s needs
- Reformat content to enable uploading into Korbit’s platform using command line tools
- Coordinate an internal review of the content and after passing, publish to production
- Review and fix bugs and implement suggested changes to content once live
- Deduce patterns of common problems and create guides and other materials to make the end-to-end process easier and more efficient
- Request tools from product and engineering to improve the content ingestion process
- Role reports directly to VP of Operations and will also communicate progress to company through monthly all-company meetings

**Minimum Qualifications**:

- Self starter and proven ability to excel with mínimal supervision
- Exceptional communication, organizational, and time management skills to handle various incoming requests from the content creator pipeline
- Excels in startup environment and able to envision, design, and execute new processes to achieve a superior outcome
- Ability to work effectively and collaboratively across functions, projects, teams, and geographies
- Ability to be accountable, demonstrating high attention to detail, and quantitative skills
- Aptitude and curiosity for learning

**Preferred Qualifications**:

- Experience in working with fast-growing tech companies
- Bachelor’s degree or equivalent practical experience
- Comfortable running commands from terminal
- Comfortable with git or other source control tools
- Familiar with programming concepts to better communicate with content creators and review content

**Salary**: $55,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- RRSP match
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Project management: 1 year (preferred)

Work Location: Hybrid remote in Montréal, QC