Spa Attendant
3 days ago
**Overview**
The Spa Attendant plays a vital role in ensuring a safe, clean, and welcoming
environment for all clients at the spa. This position involves overseeing various
therapeutic areas, including contrast therapy and beer/seaweed baths, while providing
exceptional customer service. The Spa Attendant is responsible for monitoring
sessions, maintaining facilities, and assisting clients to create a rejuvenating
experience.
**Key Responsibilities**:
- Monitoring and Safety:_
- Maintain a constant presence in the contrast therapy and
beer/seaweed bath areas, closely monitoring patrons to ensure
their safety and well-being in both hot and cold environments.
- Identify and respond promptly to any signs of distress or medical
emergencies, adhering to all operational and emergency
procedures.
- Customer Interaction:_
- Greet customers warmly upon arrival for treatments, providing
information about the services, benefits, and any necessary
instructions.
- Serve customers drinks and refreshments prior to and during
treatments, ensuring their comfort and satisfaction throughout
their spa experience.
- Facility Maintenance and Preparation:_
- Prepare and clean the contrast therapy and beer/seaweed bath
areas between sessions, ensuring a hygienic and inviting
environment for all customers.
- Maintain and operate the salt generator, refilling salt and cleaning
as required to ensure optimal performance and cleanliness of the
salt room.
- Maintain cleanliness in bathrooms and changing areas, ensuring
all facilities are stocked and well-presented.
- Operational Support:_
- Manage laundry operations related to towels and linens, ensuring
cleanliness and availability for customer use.
- Monitor and refresh the audio system to maintain a calming
atmosphere throughout the spa.
**Team Collaboration**:
- Work closely with other attendants and the receptionist to
coordinate smooth operations and enhance overall customer
satisfaction.
- Follow all operational protocols and health and safety regulations,
ensuring a safe environment for patrons and staI.
**Qualifications**:
- Previous experience in a spa or wellness environment is preferred,
particularly in roles involving customer service or therapeutic treatments.
- Strong communication and interpersonal skills, with the ability to connect
with clients and create a welcoming atmosphere.
- Excellent organizational skills and attention to detail, especially regarding
hygiene and safety standards.
- Ability to work in a fast-paced environment while managing multiple tasks
eIectively.
- Current First Aid certification, or the willingness to obtain certification
shortly after employment.
- Work Environment:_
This position involves morning and evening shifts in a spa setting, requiring flexibility to
work weekends and holidays. The role may involve standing for extended periods and
handling physical tasks related to service preparation and cleaning.
**Job Types**: Full-time, Casual
Pay: From $18.00 per hour
Expected hours: No less than 30 per week
**Benefits**:
- On-site parking
- Paid time off
Shift:
- 8 hour shift
- Afternoon shift
- Morning shift
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Spa services: 1 year (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Spa services: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
Application deadline: 2025-01-31
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