Customer Service Specialist

3 days ago

Chilliwack, Canada FYidoctors Full time

**Why You Should Join Us**:
We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across North America every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow.

Joining our team at FYidoctors offers you a rewarding career where you can help us have a meaningful impact on people's lives while also having fun doing it

**How You'll Benefit**:

- Excellent wages including quarterly bonuses
- A comprehensive benefits package including outstanding optical coverage (two free pairs of eyewear each year)
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture that fosters a sense of collaboration
- Ongoing training and development opportunities to help you develop your career

**Why We Need You**:
Our **Chilliwack** office is looking to welcome someone like you to their small team. All we ask is that you bring your exceptional skills and experience and join us as our newest** Customer Service Specialist**.

As a **Customer Service Specialist**, you will play a critical role within FYidoctors by delivering world-class service to our patients. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience. With your help, we'll continue to have a positive impact on our current patients' health and well-being, as well as the patients we haven't yet met.

This position is a full-time, permanent role working Monday through Friday, between 35-40 hours per week.

**What Will You Be Doing?**
- Billing the patient, their medical service provider and other third parties
- Managing appointment bookings, prescription printouts and billing and payments
- Administering pre-testing services
- Upholding excellent customer service standards using your charisma and problem-solving skills

**What Do You Have?**
- Ideally, you will have some customer-facing experience, preferably in a retail environment
- Optical Industry experience isn't necessary, but is considered an asset
- A high level of comfort using technology and computers
- Solid proficiency in MS Office Suite
- A professional, approachable manner and a love of meeting and interacting with people

We appreciate your interest in FYidoctors and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities

  • Customer Service Specialist

    2 weeks ago

    Chilliwack, Canada Westminster Savings Credit Union Full time

    **TEAM LOCAL is hiring** Built on over 75 years as a BC credit union, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is British Columbia’s fourth-largest credit union, with $9 billion in assets and 120,000 members. With 26 branches, Prospera is proud to serve...

  • Customer Service Specialist

    1 day ago

    Chilliwack, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on over 75 years as a BC credit union, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is British Columbia’s fourth-largest credit union, with $9 billion in assets and 120,000 members. With 26 branches, Prospera is proud to serve...

  • Clk 12r

    2 weeks ago

    Chilliwack, Canada BC Public Service Full time

    Posting Title - CLK 12R - Customer Service Representative - Position Classification - Clerk R12 - Union - GEU - Work Options - On-Site - Location - Chilliwack, BC V4Z 1A7 CA (Primary) - Salary Range - $54,387.32 - $61,395.95 annually - Close Date - 4/24/2025 - Job Type - Regular Full Time - Temporary End Date - Ministry/Organization - BC Public Service ->...

  • Customer Service Representative

    2 weeks ago

    Chilliwack, Canada BMO Financial Group Full time

    6640 Vedder Road, Unit 100D Chilliwack British Columbia,V2R 0J2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver...

  • Customer Service Representative

    1 week ago

    Chilliwack, Canada BMO Financial Group Full time

    6640 Vedder Road, Unit 100D Chilliwack British Columbia,V2R 0J2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Customer Service Representative

    2 weeks ago

    Chilliwack, Canada BMO Financial Group Full time

    8249 Eagle Landing Parkway Chilliwack British Columbia,V2R 0P9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Customer Service Representative

    1 day ago

    Chilliwack, Canada BMO Financial Group Full time

    8249 Eagle Landing Parkway Chilliwack British Columbia,V2R 0P9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Customer Services Representative

    7 days ago

    Chilliwack, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Patient Services Specialist

    7 days ago

    Chilliwack, Canada FYidoctors Full time

    Our **FYidoctors - Chilliwack**clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest** Patient Services Specialist**. This position is a **part-time role** working **20-29 hours per week**. Our clinic is open **Monday to Friday**. You will play a critical role within FYidoctors by...

  • Technical Support Specialist

    2 weeks ago

    Chilliwack, Canada Stó:lō Service Agency - Chilliwack BC Full time

    Stó:lō Service Agency (SSA) is seeking a **Technical Support Specialist **to assist in administering and overseeing the overall operations and maintenance of the SSA networks between the main campus, regional offices and the Internet. **Qualifications/Requirements**: - Extensive knowledge and expertise with computers and other office equipment. - Fluent...