Supply Chain Coordinator

2 weeks ago

Toronto, Canada The Body Shop Canada Ltd Full time

**About The Body Shop**

The Body Shop is a pioneering global brand in ethical beauty, sustainability, and fair trade. We are looking for a results-driven Ecommerce Coordinator to execute and elevate our digital sales experience—ensuring product excellence, seamless site operations, and a values-driven approach to commercial growth.

**Role Overview**:
As a Supply Chain Coordinator at The Body Shop Canada, you will play a vital role in the day-to-day operations of our supply chain and inventory management functions. You will support key processes related to inventory accuracy, vendor coordination, international freight, and third-party logistics (3PL) to ensure timely and accurate product movement across our supply chain.

**Key Responsibilities**:
Inventory Management
- Inventory Adjustments: Execute and track stock adjustments for both retail stores and third-party logistics (3PL) partners in accordance with company policy.
- Vendor Shipment Discrepancy Management: Investigate and resolve discrepancies between vendor shipment documents and physical inventory received.
- Store Shipment Discrepancy Resolution: Collaborate with retail locations and logistics teams to identify and correct store shipment variances.

Logistics & Freight Forwarding
- Inbound: Create and manage inbound container records, ensuring accurate documentation, tracking, and on-time delivery.
- Customs & Compliance: Support customs clearance by preparing and verifying documentation for international shipments, ensuring compliance with Canadian import regulations.
- Freight Forwarding Coordination: Liaise with freight forwarders to manage international shipping schedules, booking accuracy, and delivery timelines.
- Vendor Invoice Auditing: Review vendor invoices against purchase orders and shipment records to ensure billing accuracy. Escalate discrepancies for resolution.
- TBSI System Coordination: Maintain data integrity and updates in The Body Shop International (TBSI) systems related to inventory and logistics processes.
- Third-Party Logistics (3PL) Support: Coordinate with 3PL partners to monitor stock levels, track shipments, and resolve warehouse issues related to storage or fulfillment

**Qualifications/Competencies**:

- Post-secondary education in Supply Chain, Logistics, Business Administration, or a related field.
- 1-2 years of experience in supply chain or inventory coordination, preferably in retail or consumer goods.
- Strong understanding of supply chain processes, import/export compliance, and inventory systems.
- Strong attention to detail with analytical and problem-solving skills.
- Excellent communication and collaboration abilities with internal teams and external partners.

**Tools & Technology Proficiency**:

- Proficient in Brightpearl, Inventory Planner, Microsoft Excel, and other ERP systems (e.g., SAP, Oracle).
- Experience working with logistics platforms and 3PL systems.

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