Parts Manager

**Job Description - Parts Manager**

**Functions**:

- Inventory Control
- Leadership
- Customer Relations
- Operations
- Profit Management
- Sales/Marketing
- Interdepartmental Relations

**Competencies**:

- Analysis and Problem Solving
- Customer Enthusiasm
- Decisiveness
- Delegating and Empowering
- Initiative
- Judgement
- Motivating and Coaching
- Organizing and Planning
- Strategic Leadership
- Team Building
- Versatility
- Communication

**Reports to**:

- General Manager

**Management/Business Skills Required**:

- Ability to establish and maintain good relationships with customers and to exceed their expectations
- Ability to maintain proper parts inventory levels, to do proper posting, and to measure true turns
- Ability to utilize computers and computer capabilities for inventory, recordkeeping, parts information, etc.
- Knowledge of automotive systems in general
- Ability to develop & follow action plans to ensure customer enthusiasm & Parts Department profitability
- Ability to lead and train team members in Parts Department operations
- Ability to establish and control inventory system
- Knowledge of and ability to interpret inventory reports
- Knowledge of parts pricing procedures
- Knowledge of new models based on technical service bulletins and surveys
- Leadership skills, including empowerment, coaching, organizing & planning and interpersonal sensitivity

**Work Orientation Factors**
- Much customer contact
- Much paperwork
- Much computer work
- Much contact with people in all dealership departments

**Position Summary**
- The Parts Manager:_
- Monitors the parts inventory and anticipates parts needs in light of future promotions, new model years, trends, and suggested stock orders.
- Is responsible for the security of inventory and for analyzing the quality of parts.
- Is responsible for profit management in the Parts Department and must examine department financial statements, including expenses and revenue, to ensure the department's profitability.
- In cooperation with the dealership’s management team, must review the previous month's sales/profit performance to determine where improvements can be made.
- Must time inventory purchases to coincide with sales & special incentives in order to take advantage of savings.
- Is responsible for training and leading the Parts Department team and reviewing team performance on a regular basis, according to dealership policy.

**What the Worker is Like?**
- The Parts Manager:_
- Is a detail-oriented individual comfortable with inventory work and the computer analysis of inventories.
- Must be people-oriented and willing and able to ask customers questions to ensure their enthusiasm.
- Rises from the position of Assistant Parts Manager or Parts Counterperson in the dealership, or externally comes from similar positions at aftermarket parts distributors or smaller repair shops.
- Must have a thorough insight into automotive systems in general and must have a working knowledge of which parts are most needed for specific models.
- Must maintain a broad knowledge of the manufacturer's new and recent products.
- Must have business savvy, as the Parts Department is an important source of profit for the dealership.
- Must be capable of working independently, effectively managing his or her time and work flow.

**What the Work is Like?**
- The work of the Parts Manager:_
- Centers mainly on inventory control and customer relations.
- Entails a considerable amount of walking, working with Parts Counterpersons and Technicians, and greeting customers.
- Involves analyzing current inventory, spot-checking to ensure that actual inventory coincides with computerized inventory, checking on back orders, etc.
- Requires working closely with other managers in the dealership, planning for the appropriate availability of parts and supplies and participating in forecasting and revising plans.
- Involves ensuring that at least one other person in the department is knowledgeable about inventory requirements and ordering systems.

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$80,000.00 per year

**Benefits**:

- Company pension
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Application question(s):

- How many years of parts inventory management do you have ?

**Education**:

- Secondary School (required)

**Experience**:

- CDK computer system: 2 years (preferred)
- Parts Management: 5 years (preferred)

**Language**:

- English (required)

Work Location: In person