Planet Fitness

Toronto (College Park), ON

444 Yonge Street, Toronto, ON M5B 2H4, Canada
It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._

** Essential Duties and Responsibilities**
- Responsible for familiarizing members with the facility, maintaining a comfortable atmosphere for members and visitors, and motivating members that seek support
- Consult with members regarding their fitness goals and provide motivation and support
- Instruct and acclimate all members to each piece of equipment in the club ensuring they know how to properly and safely use the equipment
- Create bi-weekly updates consisting of a variety of exercises
- Meet class requirements based on club size and member traffic
- Assist in front desk related activities including:

- Answer phones in a friendly manner and assist callers with a variety of questions
- Check members into the system
- New member sign-up
- Take prospective members on tours
- Track inventory

- Participate in the daily cleaning of the club and general maintenance of the equipment
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed
- Other duties as assigned based on club needs

** Qualifications/Requirements**
- Must be 18 years of age or older
- High school diploma/GED equivalent required
- A passion for fitness and health
- Upbeat and positive attitude
- Punctuality and reliability are a must
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behaviour and language
- Current CPR Certification required
- Personal Training Certification from a preferred association (IFA, ACE or NCSF) is required

**Physical Demands**
- Continual standing, walking, bending, crouching and reaching
- Continual listening and talking in person or on the phone
- Must be able to regularly lift up to 50 lbs
- Will occasionally encounter toxic chemicals during shift

**About Us**:
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax’s corporate office is located in Salem, New Hampshire.

With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.