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Technical Writer
2 weeks ago
**Who we are**: Geotab ® is a global leader in IoT and connected transportation and certified "Great Place to Work." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. **Who you are**: We are always looking for amazing talent who can contribute to our growth and deliver results Geotab is seeking a Technical Writer who is responsible for contributing and editing external-facing technical documentation. If you love technology, and are keen to join an industry leader — we would love to hear from you **What you'll do**: As a Technical Writer, you will produce and maintain high-quality technical product and support documents, as well as non-technical communications promoting new product and feature releases. To be successful in this role you will have excellent proofreading and editing abilities as well as excellent verbal and written communication skills. **How you'll make an impact**: - Work with internal teams to obtain an in-depth understanding of Geotab products and the documentation requirements. - Gather usability feedback from internal and external stakeholders and identify gaps in documentation and processes. - Lead documentation publication process with key company stakeholders. - Ensure that all product and support documents are compliant with Geotab glossary and formatting standards. - Standardize content across documents and media. - Ensure all product and support documents in English are clear, easy to understand, and grammatically correct. - Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience. - Review and edit documents prior to release and before they are sent for translation. **What you'll bring to the role**: - Excellent written skills in English. - Ability to quickly grasp complex technical concepts and make them easily understandable in text. - Experience working within a technical or engineering organization/knowledge of the high-technology industry an asset. - High accuracy and meticulous attention to detail. - Excellent proofreading and editing abilities. - Able to work well under pressure and respond to fast changing priorities and deadlines. - Highly organized and able to manage multiple tasks and projects simultaneously. - Excellent verbal and written communication skills. - A strong team-player with the ability to engage with all levels of the organization. - Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides). - Entrepreneurial mindset and comfortable in a flat organization. - Post-Secondary Degree/Diploma specialization in Engineering, Computer Science, English, Professional Writing, or a related field. If you got this far, we hope you're feeling excited about this role Even if you don't feel you meet every single requirement, we still encourage you to apply. **Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.** **Why job seekers choose Geotab**: Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program - **The above are offered to full-time permanent employees only** **How we work**:
