Supervisor - Commercial Performance

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.
Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.
Reporting to the Service Solutions Manager, the Supervisor, Commercial Performance will lead and execute comprehensive commercial strategies for De Havilland Component Solutions, Aftermarket Price and Offer ability. This role involves managing staff and activities to meet organizational goals, ensuring profitability and risk management objectives.
**Key Responsibilities**:

- Formulate and execute comprehensive commercial strategies that align with the De Havilland Component Solutions, Aftermarket Price and Offer ability objectives and market opportunities.
- Lead and manage all staff and activities to effectively meet organizational goals, while maintaining and safe and healthy workplace environment.
- Oversee the negotiation and management of contracts with both Customers and Vendors ensuring internal profitability objects and risk management best practices.
- Conduct and manage in-depth market research and analysis to identify trends, opportunities, and the competitive landscape, providing insights for strategic decision-making.
- Develop and manage pricing models and strategies to ensure competitive market pricing and value for money.
- Lead the monitoring of key performance indicators (KPIs) and service level agreements (SLAs) to assess commercial performance, identifying key issues and areas for improvement.
- Build and maintain strong relationships with key stakeholders, including Customers, Vendors, and internal teams, to foster collaboration and alignment.
- Identify potential risks in commercial agreements and market conditions, developing strategies to mitigate them.
- Lead, coach, mentor, and develop the commercial management team, promoting a culture of high performance and continuous improvement.
- Address significant corporate issues, build strong stakeholder relationships, identify and mitigate potential risks.

**Qualifications**:

- Bachelor’s degree in aerospace engineering, Business Administration, or a related field (master’s degree preferred).
- 5+ years of program management experience in the aerospace industry, with direct involvement in aircraft development or manufacturing.
- Proven experience in commercial strategy and management.
- Strong negotiation and contract management skills.
- Excellent analytical and market research capabilities.
- Proficiency in developing and implementing pricing an go to market strategies.
- Strong leadership and team development skills.
- Exceptional communication and stakeholder management abilities.
- Experience in risk management and procurement strategies.
- Strong understanding of aviation regulatory standards (TCCA, FAA, EASA) and aircraft certification processes.
- Strong leadership, problem-solving, and decision-making skills.

**Desired Skills**:

- Familiarity with DHC Aircraft related products and services.
- Experience in lean manufacturing and continuous improvement methodologies.
- Team oriented and work well in a collaborative environment.
- PMP certification is highly desirable.
- Proficient in the use of MS Excel, Word, PowerPoint.
- Demonstrated ability to communicate effectively both orally and in writing.
- Demonstrated interpersonal skills and ability to build relationships and work effectively with people at all organizational levels.
- Capability to maintain steady control and calm when facing challenges.
- Ability to learn complex processes and to comply with them.
- Critical thinker who can navigate complex, unclear situations.
- Can connect concepts to tactical execution.
- Willingness to hold individual's accountable inside and outside the organization and Metrics-focused.

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health