Retail Store Manager

**About Vibn**:
Welcome to Vibn, the largest vintage clothing retailer in all of Canada. We are your go-to destination for hand-selected, high-quality pieces that bring individuality, diversity, and a creative edge to your wardrobe. Our journey began in 2019 with just a handful of vintage items and a vision for the future. Today, we proudly offer over 8,000 unique pieces, each one carefully curated for its quality, rarity, and style. As we grow, we're also venturing into creating our own brand pieces, blending the best of vintage with fresh, innovative designs. Join us on this exciting journey and be part of our world-class team.

**About the Position**:
We are looking for a passionate and organized Retail Store Manager to lead our team at our Masonville Place location in London. As the manager, you will play a key role in overseeing daily operations, ensuring tasks are completed effectively, and creating a positive environment for both team members and customers. You’ll be responsible for keeping the store running smoothly, from coordinating marketing efforts to maintaining the perfect in-store experience with curated music and welcoming customer service.

**What You'll Be Doing**:

- Leading the team and ensuring all tasks are completed, from customer service to maintaining store cleanliness and organization.
- Reporting any discrepancies, cash updates, and performance feedback directly to the owner.
- Coordinating social media content, including reaching out to influencers for in-store visits and promoting new arrivals.
- Keeping the store playlist updated with clean hip-hop music to create a fun, engaging atmosphere.
- Hosting team meetings to align on goals, expectations, and ongoing promotions.
- Assisting with inventory management and picking up new restocks when necessary (must have a vehicle for this).
- Supporting the team in providing a seamless shopping experience, from helping customers find the perfect items to handling escalated customer concerns.

**Experience, Qualifications & Skills**:

- 1-3 years of retail management experience
- Positive attitude with strong leadership skills, thriving in fast-paced environments
- Excellent communication skills for effective interactions with team members and customers
- Creative mindset and familiarity with social media platforms like TikTok and Instagram Reels to create engaging store content
- Ability to work a flexible schedule, including weekends and holidays
- Must have a reliable vehicle for picking up restocks and inventory as needed

10AM - 9PM (Mon
- Fri)

10AM - 8PM (Sat)

10AM - 5PM (Sun)

**The Vibn Team & Culture**:

- Integrity
- Bias towards action
- Kindness and helpfulness
- Open, honest, and transparent communication
- Collaborative teamwork
- Commitment to excellence
- Passion for fashion
- Embracing creativity and innovation

**Diversity at Vibn**:
At Vibn, we celebrate diversity in backgrounds, race, age, and more. We value performance, contribution, and impact, not where you come from or what you do in your personal life. Join our inclusive, dynamic team and help us continue making a difference in the world of fashion.

**Salary & Pay**:
Ranges from $17.30 - $18/hr + commission depending on experience and hours.

**Benefits and Perks**:
Discounts on vintage pieces & accessories available in-store

**Target Start Date**:
Expected start date: November 22nd, 2024

Training will be provided prior to the start date

**Questions?**

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.30-$18.00 per hour

**Benefits**:

- On-site parking
- Store discount

Flexible language requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift

Work days:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- London, ON N6G 3Y9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail management: 1 year (preferred)

Work Location: In person

Application deadline: 2024-11-08
Expected start date: 2024-11-22