Dispatcher/mobile Supervisor

2 days ago


Scarborough, Canada Secure Force Security Full time

Responsibilities:

- Supervise and oversee the daily operations of the dispatch department
- Manage a team of agents and ensure efficient coordination of activities
- Monitor and prioritize incoming shifts and assign them to appropriate agents
- Utilize whatsapp groups and apps to track shift details and ensure on-time arrival on specific job.
- Ensure site visits on weekly basis.
- Communicate with agents, customers, and management to address any issues or concerns
- Maintain accurate records of dispatch activities, and daily sign in's
- Provide guidance and training to dispatch team members on company policies and procedures

**Requirements**:

- Previous experience in a supervisory role in security
- Proficient in using phone systems and Microsoft.
- Proficient in english language for mails and communication with customers
- Must have driver's license.
- Ability to multitask and prioritize tasks in a fast-paced environment
- Must have dispatching experience.
- Must be able to work 12- hour shift.
- Requirement Days
- Monday to Friday

Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.

**Salary**: $2,500.00 per month

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- dispatching: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Scarborough, ON (required)

Ability to Relocate:

- Scarborough, ON: Relocate before starting work (required)

Work Location: In person


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