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Dispatch Manager
2 weeks ago
**Dispatch Manager**
**GENERAL ACCOUNTABILITY**:
**SPECIFIC RESPONSIBILITIES**:
**Dispatch/Service**
- support customers and techs
- invoice tickets after closed, adding any products noted
- provide estimates/quotes
- add/update the delivery calendar (internal program)
- schedule and update installs/relocations/removals
**Sales/Supply**
- order supplies/equipment for projects as needed
- liaise with vendors
- create new equipment and update
- provide sales with procurement information and scheduling
- support account managers and materials coordinator
**Shipping/Receiving**
- create a PO, compare pricing, and place an order with the supplier
- equip special promo & discount, update pricing, add to PO remarks
- support shipping personnel if away
- manage inventory (monthly, quarterly, annually)
- request for RMA, credits and warranty
**Admin Support**
- answer and direct incoming calls
- filing and scanning
- take credit card payment info
- update accounts and set up new accounts
**PHYSICAL REQUIREMENTS**:
You will have to do some lifting of supplies and materials from time to time. Ladder use may be needed.
**Experience**:
3-5 years of relevant experience with dispatching in the technology industry
High school Diploma or College Certificate
**Requirements**:
Driver License in good standing, with own transportation to office
Work in the office environment
- Monday - Friday
**Salary**: $40,000.00-$50,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
Ability to commute/relocate:
- London, ON: reliably commute or plan to relocate before starting work (required)
Work Location: One location