Implementation Specialist

Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:
The Implementation Specialist supports the region’s deployment of network equipment for both core network and access layer programs. This position requires a wide range understanding of current access layer platform (DOCIS, ROD/SDV/QPSK, etc) as well next generation deployments (RPHY/XGSPON). Core network element deployments of transport, routers, switches, servers and supporting headend infrastructure are also required. These activities need to be highly coordinated with multiple supporting provisioning teams. The specialist will be required to work in network locations and manage contracted resources to ensure program schedules are delivered and provide technical support.

**The Specialist responsibilities includes**:

- Work order management and execution
- Identification and management of platform (DOCSIS, ROD/SDV, etc) capacity planning impacts on headend locations
- Accountable to oversee headend infrastructure augmentation (BDFB, Cable Infrastructure, etc)
- Headend optimization planning and implementation
- On site surveys and project reviews with stakeholders for project implementation
- Tracking projects to ensure deliverables are on schedule and on budget
- Provide technical support for the implementation of access and core network deployments (Transport, IP Core, Spine & Leaf, etc)
- Reporting on major program status for access, core, transport & video programs
- Contracted vendor management
- Collaborating with headend and wireless operational teams on project execution
- Financial management of program deliverables
- Remain current with the latest company and industry technologies, policies and standards
- Beware and adhere to all applicable health and safety regulations, in accordance with legislation and related company policy

**Qualifications**:

- Practical headend or data center experience
- Knowledge of all HFC & telecommunications inside plant design and construction practices
- Understanding of all analog, digital and network transport technology and systems
- 5 years of HFC and telecommunications or related network industry experience.
- Post-secondary education in Electronics or Telecommunications or equivalent industry experience.
- Proficient with Microsoft Office and the associated software.
- Familiar with standard computer hardware and interfaces.
- Excellent written and oral communication skills.
- Valid Canadian driver's license.

**Core Competencies**:

- Adaptable to change
- Highly customer focused
- Strong organizational and communication skills to understand and to be understood, have an eye for detail, and be able to put ideas into a tangible form
- Ability to work independently within a dynamic team and organize time among multiple tasks
- Ability to prioritize and manage work to project timelines in a fast-paced environment
- Ability to analyse and correlate data to spot trends and identify efficiencies

**Schedule**: Full time

**Shift**: Day

**Length of Contract**: Not Applicable (Regular Position)

**Work Location**:244 Newkirk Road (162), Richmond Hill, ON

**Travel Requirements**: No Selection

**Posting Category/Function**:Technology & Engineering

**Requisition ID**: 275025

**Together, we'll make more possible, and these six shared values guide and define our work**:

- Our people are at the heart of our success
- Our customers come first. They inspire everything we do
- We do what’s right, each and every day
- We believe in the power of new ideas
- We work as one team, with one vision
- We give back to our communities and protect our environment

Posting Notes: Digital & Technology