Digital Health Lead

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**:
Are you a skilled digital health professional with a passion for transforming healthcare delivery? We are seeking a Digital Health Lead to join our innovative and collaborative team. As a key contributor, you will drive clinical process redesign and care transformation by leveraging strategic and digital solutions. You’ll bring your expertise in clinical pathway design, project and account management, and health IT systems to the forefront as you design, deploy, and evaluate digitally enabled health solutions in hospital and clinic settings. Working closely with healthcare clients and internal stakeholders, you will play a pivotal role in delivering impactful, customer-focused solutions.

**A Day in the Life**:

- **Become a Digital Health Expert**:Stay ahead of the curve by mastering digital health solutions, use cases, industry trends, and partner offerings.
- **Lead Customer Implementations**:Manage a portfolio of customer implementation projects, ensuring success and timely delivery.
- **Oversee Operations**:Direct and manage the operational aspects of ongoing digital health projects, maintaining high-quality outcomes.
- **Provide Technical Expertise**:Offer strategic insights and technical guidance to customer accounts and internal teams, including commercial and functional partners.
- **Optimize Clinical Workflows**:Collaborate with consulting and field teams to analyze customer clinical data workflows and implement optimal digital solutions.
- **Solve Challenges**:Identify and address implementation challenges with support from consulting teams and internal resources.
- **Act as a Cross-Functional Liaison**:Bridge communication between product management, planning, project teams, and field teams to ensure alignment and success.
- **Streamline Deployment Processes**:Contribute to the development and implementation of operational processes for deploying and adopting digital health solutions.
- **Engage Stakeholders**:Deliver compelling, customized presentations and product demonstrations to healthcare professionals, including clinicians, administrators, hospital executives, and IT teams.
- **Track and Report Metrics**:Monitor key deployment metrics and generate data-driven proof points showcasing the value delivered.
- **Collaborate and Innovate**:Share best practices, collaborate with colleagues, and co-design new programs to advance digital health solutions.

**MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned)**:

- Become an expert on Medtronic digital solutions, use cases, and industry trends.
- Manages a series of customer implementation projects.
- Oversees and manages the operational aspects of ongoing digital health projects.
- Provide technical expertise to customer accounts and internal Medtronic functional and commercial partners.
- Works closely with the consulting and field teams to identify customer’s clinical data workflows and determine the optimal digital solutions to implement.
- Identifies and problem solves customer implementation challenges with the help and support of the consulting team and internal resources.
- Serves as a cross-functional liaison between product management, planning, project teams and field teams.
- Contributes to the development/mapping and implementation of operational processes for the deployment and adoption of digital health solutions involving cross-functional teams.
- Deliver effective, custom presentations and product demonstrations to healthcare stakeholders, including clinicians, administrators, hospital executives and IT professionals.
- Monitor, track, and report on key deployment metrics and generate proof points of value delivered.
- Collaborate, share best practices, and engage in co-design of new programs.
- Provide Healthcare Service/Solution Consultancy, oversees consulting projects that involve strategy development, organizational restructuring and management of the business to maximize efficiencies.
- Works with senior management of companies to determine long-term goals by analyzing the client's business and making recommendations for changes and improvements.Responsible for reporting complaints and Adverse Drug Reactions (ADR)
- **CAREER STREAM**:
Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects - from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through