Garden/gift Store Manager

**GROBE'S NURSERY AND GARDEN CENTRE** is Waterloo Region's largest independently owned full service garden centre. In operation for 60 years of year round operation, our 6-acre retail garden centre is uniquely positioned to take advantage of the renewed interest in gardening and outdoor living. We are looking for a hardworking, motivated, and team oriented individual to join our team.

**STORE MANAGER/SUPERVISOR**

The Store Manager/Supervisor, in collaboration with the other management team members, is responsible for the daily, on-site supervision of all inside store (non-nursery growing) operations including ordering and receiving, inventory management, customer service, cash sales, store layout, product display, and inside sales staff supervision. We are interested in training and developing a key full-time year round person in a career position with our company. This person will:

- Have previous garden centre or similar Ontario retail store management experience.
- Exhibit a hands-on demonstrated experience and flair in product merchandising and be able to create and coordinate effective product displays.
- Gain or have a knowledge of gardening related hardgoods and be able to assist and resolve issues in their ordering, receiving, inventory and sale (this includes décor, fashion, giftware and Christmas).
- Have the ability to effectively initiate, service and close product sales with our customers with natural enthusiasm and good humour gained by no less than 2 years recent retail sales experience. This infectious positive attitude will extend to working with other team members and vendors.

Duties include the following:

- Cash Management including operating our proprietary garden centre point-of-sale system, supervision of balancing processes, and store opening and/or closing.
- Customer service (sales, telephone calls, and hardgood complaint resolution)
- Inventory management including pricing and monitoring sales/inventory
- Assisting in the training, scheduling and supervision by example of other team members
- Store organization (including regular cleaning & maintenance)
- Any additional duties as required in consultation with the management team.

The position occasionally involves physical labour including the lifting and carrying of materials and goods of up to 50 lbs. (eg. to sometimes assist our more elderly patrons with their product purchases or in unpacking/moving received goods or displays).

Our business volume fluctuates throughout the year and we staff appropriately to the season at hand. Our peak seasons are spring (April to end of June) and Christmas (mid-October to Christmas Day). We are not open Boxing Week, and are closed Mondays during off peak seasons. This year round position offers seasonally derived and adjusted flexible hours that do include some evening, weekends and holiday shifts in keeping with our peak business volume.
Wages are commensurate with experience and skills, with benefits available to permanent team members.
We offer a generous staff discount to offset any gardening addiction you might have. The entire team here have worked hard to maintain a positive, caring, safe and supportive work environment with consistent regular steady work despite these challenging times.
We are a fully Covid-19 vaccinated operation to provide the safest experience possible to both those who work and those that visit here.

The successful applicant will become a valuable part of the existing management team, both in assisting in the direction of product purchasing, generating and retaining customers and staff, and contributing to the continued success of our company.

**Job Types**: Full-time, Permanent

**Salary**: $21.50-$23.50 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Flexible schedule
- On-site parking
- Store discount

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

COVID-19 considerations:
We continue to adapt our stringent Covid-19 protocols to be in line with current requirements.

Application question(s):

- Putting together aesthetic displays of goods is an important skill here. Have you any visual merchandising experience?
- Do you currently reside within a one hour commute of our location?
- Have you detailed any gardening, merchandising or related skills in an attached cover letter?

**Experience**:

- Retail management: 2 years (required)

**Language**:

- English (required)