Client Service Coordinator

This is a 6 month contract position. Great opportunity to learn and grow with Bayshore

Bayshore is seeking a dedicated Client Service Coordinator to join our amazing team as we continue our 50+ year tradition of providing high-quality care to our community. As a trusted partner, Bayshore provides health care services to our clients in communities across Canada. As a Bayshore Team member, we offer you the chance to make a difference in your community and do meaningful work.

At Bayshore, you create special moments every day. If your calling is to “be the difference” by providing outstanding services, then a Career with Bayshore is the Perfect Fit for YOU

**Why Bayshore?**

Bayshore strives to take good care of you - while you make a difference for others:
**Chart your path -** Take charge of your day and manage what’s important to you. We offer work flexibility designed to empower you in a rewarding career

**Shape the wellbeing of our clients & communities** - Take control and use your expertise to create special moments for your clients and caregivers

**Realize your full potential** - We are committed to helping you realize the future you desire and we achieve this through a wide variety of work options, continuous learning, and access to mentors and experts

**Feel rewarded for doing what you love** - Do you want to make a difference while being competitively rewarded for the critical work that you do? We will empower you to do work you are passionate about with autonomy and support from experienced colleagues and supervisors. We offer competitive pay and comprehensive company-sponsored benefits for you and your family

**Work in a safe and healthy work environment** - We take health & safety seriously. We provide personal protective equipment (PPE), relevant training in line with evolving health guidelines, and daily infection prevention screening of clients and workers to help prevent exposures to COVID-19

**The Work You Will Do**

As a Client Service Coordinator with Bayshore you will work to meet the diverse needs of the clients and caregivers you serve in your community by providing a wide range of administrative services:

- Highly customer service oriented position
- Answering service inquiries in a timely and polite manner
- Scheduling caregiver and nurses to client care assignments within the community
- Hours of work include weekends, overnights and on call

Job Qualification

**Education**
Minimum - Secondary School Diploma along with completion of a related coursed such as Medical Terminology is preferred.

**Experience**
A minimum of two years related customer service experience, preferably in healthcare.

**Other Skills and Abilities**
Exceptional communication and interpersonal skills are required. Ability to work effectively independently and as part of a team. Demonstrated competency in keyboarding and

Windows scheduling software. Ability to operate all standard office equipment; proficiency in written and spoken English as well as French in Branch Offices that provide service to French speaking clients.
A clear Police Criminal Record and able to get a Vulnerable Sector Screening Check if required.
- Must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada**:

- **Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. At Bayshore all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two dose vaccine series or one dose of a single
- dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the official start date of hire. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
- Bayshore is in accordance with provincial Accessibility regulations as well as Provincial Human Rights Code legislation.