Branch Administrator

2500534

Raymond James Independent Financial Services is seeking a qualified Branch Administrator to work in our Mississauga office. Raymond James Ltd. is one of Canada’s leading full-service independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

**Key Responsibilities**

1. Client Account Management
- Administer opening, maintaining and closure of client investment accounts
- Ensure all client documentation is accurate and compliant with regulatory requirements, including KYC (Know Your Client) and AML (anti-money laundering) processes
- Liaison with financial advisors, clients, prospects, internal departments and other financial institutions to gather information and to support account activities.

2. Account Transactions
- Manage incoming cash and securities transfers
- Handle all cash management requests including cash transfers, foreign exchange transactions, contributions and account withdrawals
- Track and monitor periodic payments to clients for monthly and quarterly withdrawals
- Process RRSP, TFSA, FHSA and RESP contributions
- Liaison with internal departments for deposits, cheques, EFTs, PACs and AWDs

3. Investment Operations
- Enter trades for financial advisors and clients, as requested
- Process trade corrections
- Manage Corporate Actions
- Assist financial advisors with administering Risk Tolerance Questionnaires
- Prepare portfolio reports for clients, as requested
- Liaison with traders, advisors, portfolio managers and back-office teams to facilitate timely and accurate trading

4. Administrative Support
- Manage and maintain client files, records and documents in a secure and organized manner
- Ensure accurate data entry and maintain up-to-date records in CRM
- Prepare correspondence
- Support clients’ general administrative requests in a timely and confidential manner
- Liaison with tax professionals and clients to provide tax slips, reports and updates, as required
- Provide general administrative assistance to the branch’s financial advisors, including scheduling appointments and preparing meeting documents

5. Technology and Systems
- Use investment management software to manage accounts, process transactions, track account activity and generate reports
- Assist clients with sending and receiving secure messages and documents
- Help clients register for online access to their accounts
- Work with branch manager and advisors to document workflows

6.Communications
- Interact with clients, colleagues, internal and external associates in a professional and compliant manner
- Prepare written correspondence
- Foster and support client and associate relationships in person, by phone and virtually (Teams or Zoom)

**Qualifications**

Experience
- Post-secondary education
- Knowledge of fundamental investment concepts, practices and procedures used in the financial industry
- Previous experience in administrative processes and procedures

Technical Skills
- Experience with Dataphile, Broadridge, Factset, Docusign and Adobe is preferred

Other Skills
- Client-first focus
- Excellent organizational skills and the ability to manage multiple tasks simultaneously, while ensuring accuracy and compliance
- Attention to detail and ability to work under pressure
- Ability to work independently and in a team environment
- Strong written and verbal communication skills, with the ability to interact with all stakeholders in a professional manner

Licenses and registration
- Investment Representative licensing, including the successful completion of the Canadian Securities Course and the Conduct and Practices
- Handbook, or the willingness to complete these courses in the first year of employment, is required
- Registered Representative licensing, including the completion of Wealth Management Essentials, or the willingness to complete this course within the first year of employment, is preferred

Working Conditions
- Full time, Monday to Friday, 8:30am to 4:30pm, some overtime may be required at busy seasons or to accommodate client needs
- Flexible hybrid workstyle
- Benefits package
- Support for continuous life-long education and professional development

If you are interested in joining our team, please submit your cover letter and resume and cover letter, quoting the position to:
JoAnne Anderson
Raymond James Ltd
4263 Sherwoodtowne Blvd Ste 200
Mississauga, ON L4Z 1Y5
905 272 3900

**Job** Wealth management

**Primary Location** CA-ON-Mississauga-Mississauga

**Organization** PCG IFS

**Schedule** Full-time