Activities & Volunteer Coord

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**When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.**

COMMUNITY NAME: Sunrise of Victoria JOB OVERVIEW: The Activities and Volunteer Coordinator (AVC) is responsible for developing and leading a successful and engaging resident centered activity and volunteer program for the whole Sunrise Senior Living community. RESPONSIBILITIES & QUALIFICATIONS: Job Description
**Essential Duties**:
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
**Activities Program**:

- Maintain a balanced resident centered activity program for the whole Sunrise community according to the Programming Calendar guidelines and Live with Purpose/Dimension of Wellness Standards.
- Assess, plan, and manage facilitation of a comprehensive activities program utilizing team members and volunteers.
- Recruit entertainers and schedule special events.
- Prepare and review the activity calendar and newsletter with the Executive Director (ED) prior to submitting for printing.
- Coordinate with other department coordinators to ensure that all equipment and supplies are available for routine activities and special events.
- Plan, coordinate, and facilitate appropriate mixed group (assisted living/long term care and reminiscence) activities.
- Conduct regularly scheduled and specialized activities in the Reminiscence Neighborhood three times weekly, while maintaining a daily presence in the neighborhood.
- Provide support to the Reminiscence Coordinator (RC)/Resident Care Coordinator (RCC) on the development of the reminiscence calendar and coordinate programs and events that can be enjoyed by both assisted living/long term care and reminiscence residents.
- Coordinate with other department coordinators to update resident’s Individualized Service Plan (ISP).
- Ensure compliance of all federal, state/provincial, and local laws and regulations as applicable.
- Maintain a robust public relations program in support of the activities programming and community operations.
- Delegate daily care of any animals and/or plants within the activities program and services, as well as maintenance of records related to this care.

**Volunteer and Community Focus**:

- Network in the local community in partnership with other department coordinators to establish and develop a relationship with local businesses, organizations, and schools to build and maintain a volunteer base for the community.
- Manage and implement a consistent volunteer orientation and training program and record according to Sunrise and state/provincial specific standards.
- Implement a volunteer recognition program and facilitate the program on a regular basis for volunteer appreciation and recognition.
- Involve families, residents, and community volunteers to participate as a regular part of the activity program with the assistance of the Executive Director.
- Train team members with the assistance of other department coordinators about how to use their talents and live the values as part of each resident’s daily activity program.
- Train team members Smile (Check-ins and Messaging).
- Manage Smile quality reports.
- Manage programming Key Performance Indicators (KPI) dashboard.
- Involve families connection with Smile app.

**Resident Focus**:

- Review, read, notate, and initial the Daily Log to document and learn about pertinent information and any resident’s physical and behavioral changes.
- Refer to the Resident Profile and Addendums for every new resident.
- Assess the resident’s specific social needs.
- Develop an individualized program of activities of focused care.
- Schedule, communicate, facilitate and record monthly Resident Counsel Meetings.
- Ensure each resident’s Memory Box is completed within two (2) weeks of move-in.

**Financial Management**:

- Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources.
- Assist the Executive Director in completing the annual community budget.
- Understand and manage the department budget to include labor/labour and other expenses and its impact on the community’s bottom line.
- Review monthly financial statements and implement plans of action around deficiencies.
- Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls.
- Coordinate with the community team to achieve