Clerk, Outpatient or Booking

Why Fraser Health?:
We currently have an exciting opportunity for a **Casual Outpatient OR Booking Clerk** to provide support to the Ambulatory Care Clinic team at Burnaby Hospital located in **Burnaby, B.C.** We are looking for a committed and personal person with an eye for detail who is able to juggle numerous tasks in a busy environment. A focused approach is needed to complete routine day-to-day tasks and handle changing calendars, priorities, and timelines. You will take a thorough, hands-on approach to deliver high quality and precise work while carrying a high level of integrity, discretion, and confidentiality.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

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- Reviews outpatient surgical booking packages for completeness such as surgery to be performed, lab work, pre-admission tests, special equipment needs, surgical assists and computer documentation as per established policies and procedures.
- Prepares, updates and distributes outpatient OR slates using a computerized scheduling system by gathering patient information such as patient's name, type of surgery and attending physician. In collaboration with the Surgeon's office, assigns patients to the outpatient OR slates according to type and expected duration of surgery.
- Adjusts the initial slate using information such as changeover procedures and blood requirements; recommends staffing needs according to established procedures which ensure the effective and efficient utilization of outpatient surgical beds.
- Coordinates activities with the outpatient surgical medical staff, medical offices and various departments regarding surgical bookings. Notifies appropriate areas of discrepancies or adjustments to be made to the outpatient OR slates.
- Inputs patient information into a computer and maintains current computerized waiting list for outpatient surgical procedures as required; enters, reconciles and/or cancels patient information in meditech and outpatient surgical patient registry and enters surgical clarification/completion data in to the electronic medical record. Monitors outpatient surgical cancellations and reschedules according to established policies and procedures.
- Reviews and maintains current records for physician's vacations, on-call schedules, requests and acceptance of unused surgical blocks in order to effectively book procedures. Makes revisions to booking model and reviews bookings which have not been scheduled. Verifies and enters cancellations; re-files or returns documentation to physician's office.
- Maintains filing systems by performing duties such as indexing, labeling and filing materials.
- Assists in the preparing of statistics and waitlists by running reports as required by the Ministry of Health to ensure pertinent data is shared.
- Performs clerical functions such as acting as a receptionist and greeting and directing visitors and patients to appropriate locations.
- Performs other related duties as assigned.

Qualifications:
**Education and Experience**

Grade 12 and three years' recent related experience or an equivalent combination of education, training and experience.

**Skills and Abilities**
- Ability to keyboard at 45 w.p.m.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.