Product Specialist

3 days ago

Burlington, Canada Healthy Planet Full time

Product Specialist
*
Responsibilities*
- Engage in meaningful conversations with customers and deliver exceptional customer service
- Drive sales to achieve the required daily, weekly and monthly targets
- Work well in a team environment and use available resources to ensure that the customer and store expectations are met
- Provide customers with relevant information, products and guidance (within reason) regarding their natural health needs
- Replenish and stock merchandise appropriately on displays
- Maintain a safe, clean and organized working and shopping environment
- Maintains an in-depth knowledge of vitamins, supplements, and other health and beauty items in the department
- Process transactions via POS system
- Comply with all company rules, regulations, policies and sanitation standards

*
Requirements*
- Must have knowledge of natural health, including vitamins, supplements, and nutrition
- 1-2 years of Health Product Knowledge is an asset
- Basic understanding of sales principles and customer service practices
- On going and up to date knowledge regarding nutrition trends and attaining optimal health
- Knowledge of customer and market dynamics and requirements
- Strong communication, interpersonal and organizational skills
- Ability to read, write and effectively communicate in English with customers, peers and management
- Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
- Ability to work as part of a team and take initiative independent of direct supervision
- Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, lifting and climbing ladders
- Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
- Available to work a variety of hours, which may include early mornings, evenings, weekends and overnight shifts

**Product Specialist Top Skills & Must Haves**:

- Excellent Customer Service
- Knowledge of Natural Health
- Strong passion for health and wellness; desire to achieve service excellence
- Organization and Merchandising Skills
- Sales Driven
- Product Knowledge
- Dependability
- Attention to Detail
- Energetic, positive and confident disposition and ability to think creatively and quickly
- Time Management
- Team Player and Interpersonal Skills
- Strong Written and Verbal Communication

**What We Offer**
- Awesome work environment and company culture
- Medical Benefits and flex spending account for Full-time employees
- Goodlife Corporate membership
- Employee discounts
- Career focused continuing education
- Internal opportunities for growth

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