Customs Associate I

1 week ago

Delta, Canada FedEx Canada Full time

Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.

**Essential Functions**
- Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance.
- Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker).
- Researches CBSA tracers and responds with clearance information.
- Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP).
- Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries.
- Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process.
- Performs other duties as assigned.

**Minimum Education**
- High school diploma. Post secondary education in International Studies or recipient of Certified Customs Specialist designation preferred

**Minimum Experience**
- No experience required, administrative experience in cross-border transportation and/or customs preferred

Knowledge Skills and Abilities
- Proficiency in Microsoft Word & Excel and Internet Explorer
- Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations
- Excellent organizational skills and strong attention to detail
- Good customer service skillsJob Conditions

**Preferred Qualifications**:Posted Date: 4/30/2025- Unposted Date: 5/07/2025

**Pay Transparency**:
**Pay**:
**Additional Details**:
**DISCLAIMER**

**Employment Equity Statement

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