E-commerce Account Manager

7 days ago


Markham, Canada Ventmere Full time

**Job description**

Ventemere Ltd is a dynamic and growing E-commerce company committed to delivering exceptional products and services to our customers. We are currently seeking an experienced E-commerce Account Manager to join our team and contribute to the ongoing success of our online presence.

**Responsibilities**:

- Manage B2B orders, ensuring accurate and timely processing
- Place and track orders using an ERP system, ensuring smooth operations
- Communicate with suppliers to coordinate orders, resolve issues, and maintain strong relationships
- Provide post-sales support, including handling returns, refunds, and customer inquiries
- Set up and maintain Shopify store, including product uploads via Excel and data management
- Work closely with internal teams to optimize operational efficiency
- Analyze sales and order data to improve workflows and identify areas for improvement

**Qualifications**:
Must have:

- 2 years of experience in e-commerce, B2B operations, or a related field
- Experience with ERP systems and order placement
- Strong proficiency in Excel
- Excellent communication skills
- Detail-oriented with excellent organizational and problem-solving skills
- Ability to multitask and work efficiently in a fast-paced environment

Nice to have:

- Experience with Shopify is a plus

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- 9:30AM-18:00PM

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Markham, ON L3R 1A9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- e-commerce operation: 1 year (preferred)

Work Location: In person


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