Quality Assurance Technician

Are you hungry to innovate? To do things differently? To work with a company that’s real, thoughtful and very forward-thinking?

Meet Riverside. We are an organic, “better for you” snack company, manufacturing award-winning, nutritious, allergen-free snacks. Your kids know us as MadeGood, tasty school-safe snacks. Your workout buddies grab GoodTo Go Keto certified bars. And your pup begs for a Cookie Pal treat, our human-grade, vegan dog treats.

At Riverside, we make delicious snacks that are good in every way. From our ingredients to our manufacturing practices, we’ve raised every bar on every aspect. We’re friendly and focused on creating foods that are good for you and good to the planet as well. Riverside Natural Foods is B-Corp certified, Triple-Bottom Line, Zero Waste, and Canadian owned and operated.

Come work with a Canadian leader We value teamwork, humility, respect, ownership, adaptability, passion and fun.

We continue to grow and today are looking for a committed, talented, star to join our team as our **Quality Assurance Technician**.**

**Position Summary/Objective**:
Reporting to QA Supervisor, you will be responsible for monitoring and verifying food safety and quality assurance manufacturing and processing activities to ensure that our products are made in compliance with Riverside standards and customer specifications and to meet and exceed food safety, quality, and regulatory requirements.

**Key Accountabilities and Activities**:

- Demonstrate and uphold Riverside Natural Food’s core values
- Assist in implementing Riverside and BRC Food Safety standards in manufacturing
- Provide clear and effective training to Senior Operators for conducting Critical to Quality and CCP checks and other Operators on performing analytical testing such as moisture checks, temper checks, etc.
- Support Riverside in establishing and maintaining food safety culture among employees by carrying out monthly food safety talks and assessments
- Conduct routine pre-operational inspection duties to assure compliance to sanitation standards
- Verify procedures and records such as CCP, critical limits as per schedule monitoring and deviation procedures or steps to be taken in the event of non-conformance
- Perform scheduled GMP and non-conformance audits to monitor manufacturing practices
- Communicate test results and provide recommendations for operations personnel to ensure finished products are within specifications
- Ensure complete and accurate records of all testing and evaluations are maintained and verified for compliance to specifications
- Sample and perform sensory evaluation of incoming ingredients and finished products
- Verify packaging artwork to ensure they meet company specifications; conduct qualitative and quantitative testing of finished goods
- Perform scheduled glass inspections, environmental and sanitation swabbing
- Perform verification of COA, sampling and receiving of raw material in SAP
- Support root cause analysis on external complaints and internal non-conformances
- Maintain highest possible housekeeping standards to prevent microbial contamination
- Maintain all related records, ensure verification as required
- Support/participate in completing document and process reviews and audits
- Keeps the work atmosphere **FUN **by keeping it light and welcoming
- Other duties as assigned

**Reporting Relationship**:

- The position reports directly to the QA Supervisor.
- Minimum 1-2 years of working experience in a food safety or quality assurance role in the food industry preferably
- Minimum Post Secondary education in Food Science and Technology, Microbiology, Chemistry, or a related discipline
- Strong attention to detail and ability to work with a high degree of accuracy
- Familiar with GFSI schemes (BRC), GMP, and HACCP
- Exceptional time management and organizational skills, self-starter with a high level of initiative and **ADAPTABILITY**:

- Excellent interpersonal and communication skills, ability to convey complex information to a non-expert audience
- ** TEAM** player with a positive attitude
- Good computer skills with intermediate level Microsoft Office Word, Excel and Outlook
- Analytical, with problem-identification and problem-solving capabilities;
- ** PASSIONATE** and positive attitude with a desire to learn and collaborate;
- Aptitude to exhibit, **RESPECT** and protect Riverside’s Core Values in a changing environment
- Demonstrates** HUMILITY **throughout the company on a day to day basis
- Able to work on rotational shifts (day, afternoon, and night) and weekends as needed
- Flexibility working at different Riverside sites as needed

**What We Offer**:

- MadeGood and GoodTo Go products at employee prices
- Health, Dental, and Vision benefits and Long-Term Disability insurance with all premiums paid by the company
- RSP matching
- Tuition Reimbursement Program
- Values-based leadership
- Fun activities such as Family Day at Canada’s Wonderland, Ca