Program and Operations Manager

**Job Summary**

We are seeking a skilled and compassionate **Program and Operations Manager** to support the delivery of trauma-informed, community-based programs that empower women, girls, and gender-diverse individuals. This position plays a pivotal role in coordinating day-to-day programming and ensuring effective team operations aligned with the Sudbury Women’s Centre’s mission and funding commitments.

**About SWC (Sudbury Women’s Centre)**

**SWC** is a nonprofit organization that supports women, girls, and gender-diverse individuals navigating challenging life situations, including but not limited to gender-based violence (GBV), intimate partner violence (IPV), social isolation, economic hardship, and systemic barriers.

Through trauma-informed programs, peer support, community engagement, and resource navigation, we help individuals build safety, wellness, connection, and resilience. Our programming includes:

- Violence prevention and recovery supports
- Newcomer integration and conversational English groups
- Senior wellness and inclusion programming
- Workshops and peer-based learning groups
- Access to practical needs, referrals, and system navigation
- Advocacy and support for navigating complex systems

SWC is committed to equity, inclusion, and social justice in all areas of our work.

**Duties and Responsibilities**
- Coordinate the daily delivery of programs and client services
- Supervise and support program staff
- Ensure programming meets funder requirements and reporting standards
- Foster an inclusive, trauma-informed, and anti-oppressive team environment
- Support grant writing and assist with identifying new funding opportunities
- Develop and manage project plans, timelines, and budgets to ensure successful execution of programs.
- Monitor project progress and performance, identifying risks and implementing mitigation strategies as necessary.
- Support evaluation efforts and outcomes tracking across projects
- Manage relationships with funders, partners, and community stakeholders
- Participate in internal planning, team meetings, and organizational strategy

**Qualifications**
- Post-secondary education in Social Work, Community Services, Gender Studies, or a related field
- 3+ years of experience in program management, community-based services, or nonprofit operations preferred
- Knowledge of gender-based violence, trauma-informed care, and crisis management approaches
- Proven team leadership and staff supervision experience
- Excellent interpersonal, organizational, and communication skills
- Comfortable using Microsoft Office, Google Workspace, and digital tools
- Ability to analyze data and make informed decisions based on project metrics.
- Availability for occasional evenings or weekends (e.g., events)
- Access to reliable transportation is an asset (some regional travel may be required)

**What We Offer**
- Meaningful work in a mission-driven, supportive team environment
- Paid vacation, sick time, and wellness days
- Leadership opportunities and professional growth
- A collaborative space rooted in equity, inclusion, and respect

**How to Apply**

Please submit Resume and Cover Letter through Indeed.

We thank all applicants. Only those who are selected for interview will be contacted.

Pay: From $28.63 per hour

Expected hours: 32 per week

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Mileage reimbursement
- On-site parking
- Paid time off
- Wellness program

Schedule:

- 8 hour shift

**Education**:

- DCS / DEC (required)

**Experience**:

- Social Work/Non Profit: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

**Location**:

- Greater Sudbury, ON P3E 1G1 (required)

Work Location: In person