Inside Sales Representative

1 week ago

Quebec City, Canada Tektree Full time

**Qualifications**
- Excellent verbal and written communication and interpersonal skills
- Bilingual may be required for some locations.
- High degree of accuracy with attention to detail
- Self-starter, well organized with the ability to multitask and work to deadline.
- Computer literate, good mathematical skills

**Education & Experience**
- College Diploma in Sales/Marketing, Business Administration, or a related discipline
- Two (2) years’ experience in a customer service, sales, or warehouse environment, preferably with progressive levels of responsibility
- A combination of education and experience

**Primary Job Duties**
- Responsible for resolving customer issues and/or problems; liaise with outside sales, accounting/credit department, materials control, and warehouse to investigate and resolve issues; recommends improvements and corrective actions.
- Responsible for preparing sales and delivery quotations; communicating quotes and product specifications; liaising with warehouse personnel to coordinate deliveries with customers; following up as required/requested.
- Responsible for actively using selling techniques to increase sales through the use and promotion of complementary and/or substitution products and specially priced items, proactively contacts customers as required/requested, and reports on customer activity.
- Responsible for following up on direct shipments from suppliers to customers to ensure order delivery and billing are completed and timely; prepared documentation for customer-returned material to stock and/or to the supplier.
- Responsible to remain current with Company products and services.
- Responsible for participating in the Company Health and Safety Program; undertake training as required/requested; to ensure adherence to all Health and Safety guidelines.
- Other duties as assigned.

**Secondary Job Duties**
- Assist with acquiring Mill Test Reports (MTR) from suppliers for our customers as required/requested.
- At smaller sites will be responsible for assisting in the warehouse when required/requested (picking/packing, shipping orders, re-stock inventory)
- Assist with physical inventory as required/requested.
- Assist with reception duties as required/requested.
- Participate in special sales functions and trade shows as required/requested.
- Prepare and generate reports as required/requested.

Pay: $50,732.22-$63,321.96 per year

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Inside sales: 2 years (required)
- Sales Pipes/valves/fire protection: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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