Customer Service Representative

6 days ago

Waterloo, Canada Enterprise Holdings Full time

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. This role is available as Full-Time.

**Opening available at the following branch location**:
- 195 UNION ST E WATERLOO, ON N2J 1C4**This is a full time position that pays $17.50 / hour**

**We offer**:

- Paid time off
- Employee discount
- Retirement savings plan
- Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
- Life Insurance
- Training and development

Schedule:

- Monday - Friday : 7AM - 6PM
- Saturday : 8AM -1PM (Alternating)

**Responsibilities**:
- Take incoming calls
- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors- Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone- Meet and greet customers in a friendly and timely manner- Provide directions and general assistance- Assist to assess condition of rental upon return- Process returns, check-ins and exit kiosk transactions- Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed- Understand and communicate rental terms and conditions, vehicle features and other services- May sell optional protection products, upgrades, fuel options and other additional equipment- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance- Clean vehicle interior and exterior by hand or by operating washing equipment when needed- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing- Perform miscellaneous and backup duties job-related duties as assigned
- Equal Opportunity Employer/Disability/Veterans_

**Qualifications**:

- Must be at least 18 years of age.
- High school diploma or above required; some college preferred
- Must have at least 1 year prior customer service, retail, or administrative support experience
- Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.

  • Customer Service Representative

    1 week ago

    Waterloo, Canada Speedy Auto Service Full time

    **Speedy Auto Service Waterloo is looking for a Customer Service Representative** **Job Duties**: - Greet and welcome clients using the Speedy Customer Service Standards. - Provide service to customers by reviewing the services offered and cross-sell different programs by explaining the advantage of our multiple service offerings. - Sell the Speedy Auto...

  • Customer Service Representative

    2 weeks ago

    Waterloo, Canada Speedy Auto Service Waterloo Full time

    Full-time We are presently recruiting for Service Advisor Positions. Prior experience is a requirement. We offer a fast paced environment, competitive wages and options for a comprehensive benefit package upon completing a probation period. A valid drivers license and clean drivers abstract are required as well as safety shoes. Above all, successful...

  • Customer Service Representative

    2 weeks ago

    Waterloo, Canada HAMMOND MANUFACTURING Full time

    **Customer Service Representative** Location: Waterloo, Ontario Company: Hammond Manufacturing - Electronics Group Hammond Manufacturing is seeking a Customer Service Representative to support our electronic product group. This role serves as a key contact for customers and distributors, providing technical support and processing orders with efficiency and...

  • Customer Service Representative

    6 days ago

    Waterloo, Canada Print Full time

    Job Posting: Customer Service Representative/Print Operator Are you passionate about printing production and providing exceptional customer service? We are looking for a highly motivated and detail-oriented individual to join our team as a Customer Service Representative/Print Operator. In this key role, you will assist customers with their printing needs...

  • Customer Service Representative

    1 week ago

    Waterloo, Canada Stemmler Meats & Cheese Full time

    **Help Wanted: Part-Time Customer Service Representative** Come grow with us! Stemmler Meats & Cheese is experiencing continuous growth and have an immediate opening for a part-time **Customer Service Representative **position in **Waterloo, ON**. Key Responsibilities and Qualifications include, but are not limited to the following: **Key...

  • Customer Service Representative

    2 days ago

    Waterloo, Canada Leggett & Platt Full time

    We make life more comfortable. Leggett & Platt’s overall mission is a commitment to enhance lives - by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future. Leggett & Platt’s inventive heritage and leadership in the residential products industry span more than 130 years. As _The...

  • Customer Service Representative

    1 week ago

    Waterloo, Canada Fix Network Full time

    **Speedy Auto Service Waterloo is looking for a Customer Service Representative**: **Job Duties**: - Greet and welcome clients using the Speedy Customer Service Standards. - Provide service to customers by reviewing the services offered and cross-sell different programs by explaining the advantage of our multiple service offerings. - Sell the Speedy Auto...

  • Customer Service Representative

    1 week ago

    Waterloo, Canada Quadro Full time

    **POSITION: Customer Service Representative** **DEPARTMENT: Value Stream** **LOCATION: Waterloo, ON** **Position Summary** Customer Service Representatives (CSR’s) are key roles in our Value Stream. This role will correspond with our global commercial team and Channel Partners. Processing customer orders, providing status updates on orders, and...

  • Customer Service/Sales Representative

    1 week ago

    Waterloo, ON NL V, Canada Home Service Solutions Full time

    Company Overview:At Home Service Solutions, we're proud to be Southwestern Ontario's fastest-growing home exterior company, specializing in eavestroughs, gutter guards, windows, doors, and attic insulation. As we continue to grow, we're looking for motivated, outgoing individuals to join our customer engagement team.This is a great opportunity to build...

  • Customer Service Representative

    4 days ago

    Waterloo, Canada BMO Financial Group Full time

    730 Glen Forrest Boulevard Waterloo Ontario,N2L 4K8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...