Patient Care Coordinator

7 days ago

Goderich, Canada Coronation Dental Specialty Group Full time

The Coronation Dental Specialty Group is a multi-specialty dental practice that provides services in Oral Surgery, Periodontics, Endodontics, Oral Pathology and Anesthesia. We have proudly served Southwestern Ontario for over 40 years with offices in Cambridge, Waterloo, Woodstock, Stratford, Goderich, Brantford and Guelph.

Our dynamic team currently has an exciting opportunity for an energetic and pleasant **Patient Care Coordinator** to work primarily at our **Goderich** **office**. The new team member should have a positive and professional attitude and be capable of working efficiently in a busy environment that focuses on top notch patient care. They should embrace a strong work ethic, effective communications capability and exceptional customer service skills.

**Responsibilities**:
Professionally and personally greet and communicate with all patients in a courteous and friendly manner.

Handle inbound and outbound phone calls, ensuring all inquires are answered or referred to the appropriate person.

Facilitate and schedule appointments.

Accurately process patient payments, assist with insurance claims and pre-determinations.

Ensure patient records are accurate and organized.

Communicate professionally with referring dental offices.

Miscellaneous other duties to assist with the proper functioning of the practice.

Other administrative duties as assigned.

**Qualifications**:
1-2 years of medical or dental office experience

Graduate of a medical office or dental administration program.

Ability to work independently and as part of a team

Professionalism and a strong sense of confidentiality

A strong ability to multi task.

Excellent communication and computer skills.

Outstanding customer service skills.

Professional telephone manner.

Meticulous attention to detail.

Successful time management skills.

Travel within our office locations may be required.

Certification with BLS, HARP, WHMIS and IPAC would be an asset.

If you enjoy interacting with people and have the remarkable communication skills and professional presence that we are looking for, and crave to be part of an astounding team then this may be the opportunity for you

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$25.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

COVID-19 considerations:
All protocols and standards from Public Health, IPAC and RCDSO are in place to keep all staff, dental professionals and patients safe.

Work Location: In person

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