Office Administrator/receptionist

7 days ago


Goderich, Canada van Beek Family Dentistry Full time

**Office Administrator / Receptionist - Dental Clinic (Part-Time, Maternity Leave)**

Location: Goderich, ON (Huron County)

Employment Type: Part-time, maternity leave contract

Contract Term: Through February, 2027

Reporting to: Office Manager

Wage: Competitive based on experience

**About Us**

Van Beek Family Dentistry is a modern, patient-focused dental clinic serving Goderich and surrounding communities for over 25 years. We are known for gentle, caring, and comfortable dentistry and take pride in delivering high-quality dental care in a supportive, team-oriented environment. We are also proud to be active in our local community and committed to excellence in our patients’ overall experience.

**Role & Responsibilities**
- Greet patients, answer phone calls, manage reception area, and schedule appointments
- Coordinate check-ins, intake forms, and insurance pre-authorizations
- Handle billing, invoicing, insurance claims, collections, and payments
- Maintain accurate patient records while upholding privacy and confidentiality standards
- Coordinate with dentists, hygienists, and clinical staff to ensure smooth office flow
- Optimize the appointment schedule to ensure efficiency and productivity
- Manage recalls and maintain the patient database (appointments, confirmations, changes, cancellations)
- Prepare and process referral letters and other patient correspondence
- Assist with treatment planning and treatment coordinating
- Provide warm, professional customer service in a busy, fast-paced environment

**Qualifications & Skills**

Required / Preferred:

- Strong communication skills (verbal and written) with a professional, friendly demeanour
- Excellent organization, attention to detail, and time management skills
- Ability to multitask accurately and handle a high volume of activity
- Proficient with Microsoft Office and comfortable with general office software
- Tech-savvy and able to troubleshoot basic computer/electronic issues
- Team player who can also work independently with sound judgment

Bonus / Assets:

- Knowledge of dental terminology, treatment codes, and procedures
- Experience with ClearDent, SafeReferral, Sidexis, and Recall Max/Max Assist
- HARP certification or a Dental Assisting background

**Schedule**
- Part-time hours with shifts scheduled between Monday-Friday, 7:00 a.m. - 6:00 p.m.

**How to Apply**

In your cover letter, please include how you heard about this position.

Application deadline: Wednesday, October 22, 2026

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

**Job Types**: Part-time, Fixed term contract
Contract length: 16 months

Expected hours: 20 - 30 per week

Work Location: In person



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