Everpro - Commercial Insights Strategist, Invoicing (Remote Ontario/canada)

**Business/Vertical**:
The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers. Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management.

The Invoicing vertical within EverPro focuses on business management and payments solutions for small service businesses through our Invoice Simple and Joist products. These solutions help service professionals efficiently manage their business finances, from creating estimates and invoices to processing payments and tracking jobs. Our products serve hundreds of thousands of freelancers, solo entrepreneurs and microbusinesses across hundreds of industries across multiple geographies.

**Position Summary**:
The Commercial Insights Strategist will develop and drive data-driven decision making for Invoice Simple and Joist, reporting to the Head of Growth. **We’re looking for someone to own the connection between data and business strategy.** In this role, you’ll partner directly with product, marketing, and leadership to uncover growth opportunities, shape go-to-market strategies and optimize the end-to-end invoicing experience. Your insights won’t just inform decisions, they’ll drive them.

**Key Responsibilities**:
**Growth Experimentation**:

- Lead design and execution of growth experiments (e.g. testing frameworks, statistical methodologies, etc.)
- Guide experiment prioritization and resource allocation.
- Lead opportunity sizing and business case development for new future launches and growth bets.
- Analyze experimental results and identify insights.
- Scale successful experiments across markets.

**Strategic Insights**:

- Translate insights into clear, actionable recommendations to influence roadmap and investment.
- Identify opportunities through cohort analysis and segmentation.
- Guide customer journey optimization through data.
- Develop performance forecasting models.
- Create competitive intelligence frameworks.

**Analytics Framework Development**:

- Design and implement comprehensive analytics frameworks across customer lifecycle.
- Develop attribution models for multi-channel acquisition.
- Create dashboards and reporting systems for growth metrics.
- Establish data governance and quality standards.
- Build predictive models for customer behavior.

**Cross-functional Leadership**:

- Act as a strategic partner to product, growth and strategy teams by transforming data into business priorities.
- Partner with Product on feature optimization and user analytics.
- Support Market Strategist with data-driven market insights.
- Guide Digital Strategist on channel performance optimization.
- Collaborate with Customer Research on quantitative analysis.
- Provide analytical guidance to Strategic Planning team.

**Qualifications**:

- 7+ years of experience in consulting, business strategy, analytics, data science, or growth analytics.
- Strong background in SaaS or mobile app analytics.
- Experience with experimentation frameworks and A/B testing methodologies.
- Advanced knowledge of analytics tools and statistical analysis.
- BS/BA required in statistics, mathematics, data science, or related field; MS/MBA preferred.
- Expertise in data visualization and business intelligence tools.
- Experience with SQL, Python, or R for data manipulation and analysis.
- Proven track record of driving growth through data-informed decisions.
- Background in consumer/prosumer digital products preferred.
- Experience with PLG business models highly valued.

**Personal Characteristics**:

- Strategic thinker with commercial mindset.
- Deeply analytical thinker with strong problem-solving skills and drive for continuous learning. Fluent in data but grounded in business outcomes.
- Proactive investigator who combines statistical rigor with business acumen.
- Natural communicator who can translate complex data into accessible insights.
- Exceptional influence builder who can drive decisions through data storytelling.
- Team-oriented collaborator who works effectively across functions.
- Passionate about leveraging data to drive business growth and customer value.
- Comfortable toggling between high-level business framing and tactical insight delivery.

**Benefits & Perks**:

- Flexibility to work where/how you want within your country of employment - in-office, remote, or hybrid
- Robust wellness benefits, including an annual wellness stipend
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
- Registered Retirement Savings Plan (RRSP) with 4% company match
- Continued investment in your professional development

**Where**: Remote, Ontario/Canada**

The EverCommerce team is distributed globally, with t