Food Service Supervisor

7 days ago

Burnaby, Canada Chatime Metrotown Full time

Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: Experience an asset
- or equivalent experience
**Work setting**:

- Coffee shop
**Tasks**:

- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Establish work schedules
**Supervision**:

- 3-4 people
- Food service counter attendants and food preparers
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
- Attention to detail
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
- Organized
**Support for newcomers and refugees**:

- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for youths**:

- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
**Support for Indigenous people**:

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
**Support for mature workers**:

- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers

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