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The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. **Responsibilities**: - Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects - Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives - Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards - Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions - Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned **Qualifications**: - 6-10 years of experience - Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis - Experience with all phases of Software Development Life Cycle - Comprehensive knowledge of the principles of business analysis - Analytical Skills - should be able to work with large data set and come up with use cases, scenarios, and workflows. - Communication Skill - Excellent verbal and written skill as this position requires communication with the senior team member from Business & Business & Another technical team. - Adaptability - willing to take variety of tasks within the team. - Flexibility - capable of progressing on multiple tasks simultaneously and switching between tasks as priorities change. - Team oriented - Ability to collaborate within and across team. - Motivated - Ability to focus on high quality work under pressure **Education**: - Bachelor's degree/University degree or equivalent experience - Master's degree preferred - **Job Family Group**: Technology - **Job Family**: Business Analysis / Client Services - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
