Application Administrator

5 hours ago

Regina, Canada Visionpool Business Services Full time

Visionpool Business Services is hiring An OFFSHORE Application Administrator.

**Responsibilities**:

- Work directly with developers and architects to help reproduce and resolve customer issues
- Drive projects that improve support-related processes and our customers' technical support experience
- Work on critical, highly complex customer problems that may span multiple AWS services
- Leverage new technology paradigms (e.g., microservices, containers, serverless)
- Work as a technical support alongside customer business, development and infrastructure teams
- Assist in establishing and operationalizing open systems management and governance

**Qualifications**:

- Minimum 5 years experience
- Application Monitoring (ITE and Prod)
- Code deployment (Java artifacts, batches and forms in ITE and prod)
- Availability management (Monitoring/ Supporting servers and batches)
- Incident Management (issues during deployment and testing in ITE and PROD incidents)
- Capacity Management (House Keeping activities etc)
- Problem Management (Identification and Trouble shooting)
- Project Work (Working with different teams for various set-ups and releases across ITE)
- Operation Readiness and Testing for Prod Environment
- Request Fulfillment (Developers and QA requests)
- Change management activities
- Refresh Activities
- SIP planning and implementation
- Upgrade, Migrate, Patching and Maintenance Window activities
- Knowledge management
- Experience assessing and implementing solutions for configuration and deployment of Cloud infrastructure

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