Front Desk Manager

6 days ago

Lethbridge, Canada Coast Lethbridge Hotel Full time

**Overview**

**Responsibilities**
- Manage daily front desk operations, including check-ins and check-outs of guests.
- Supervise front desk staff, providing training and support to ensure high levels of customer service.
- Address guest inquiries, concerns, and complaints promptly and professionally.
- Maintain accurate records of guest information and reservations using hotel management software.
- Coordinate with housekeeping and maintenance teams to ensure rooms are ready for guests.
- Handle phone calls with professionalism, utilizing strong phone etiquette to assist callers effectively.
- Promote hotel services and amenities to enhance the guest experience.
- Ensure compliance with hotel policies and procedures while maintaining a positive atmosphere.

**Qualifications**
- Previous experience in a front desk or guest services role within the hospitality industry is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Proficient in operating phone systems and hotel management software.
- Excellent communication skills; bilingual or multilingual abilities are a plus.
- Ability to work flexible hours, including weekends and holidays as needed.
- Strong organizational skills with attention to detail in managing reservations and guest requests.
- A friendly demeanor with the ability to remain calm under pressure while handling multiple tasks simultaneously.

Join our team as a Front Desk Manager where your leadership will help create memorable experiences for our guests

**Job Types**: Full-time, Permanent

Pay: From $42,000.00 per year

**Benefits**:

- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person

  • Front Desk Agent

    5 hours ago

    Lethbridge, Canada Wingate by Wyndham Full time

    The Wingate by Wyndham Lethbridge is looking for Front Desk Agents to join our team. We are looking for a motivated driven individual who is looking to join our team! While experience at a hotel front desk is not required it is always welcome! - Great time Management Skills - Self-motivated - Willing to work in a team environment as well as on their own. -...

  • Front Desk Agent

    2 weeks ago

    Lethbridge, Canada Wingate by Wyndham Full time

    The Wingate by Wyndham Lethbridge is looking for Front Desk Agents to join our team. We are looking for a motivated driven individual who is looking to join our team! While experience at a hotel front desk is not required it is always welcome! The availble shift is as follows: - Friday & Saturday -- 3pm -11pm - Great time Management Skills -...

  • Front Desk Agent

    1 week ago

    Lethbridge, Canada Wingate by Wyndham Full time

    The Wingate by Wyndham Lethbridge is looking for Front Desk Agents to join our team. We are looking for a motivated driven individual who is looking to join our team! While experience at a hotel front desk is not required it is always welcome! The availble shifts are as follows: - Friday, Saturday -- 7-3am - Friday & Saturday -- 3-11pm - Great time...

  • Front Desk Staff

    1 week ago

    Lethbridge, Canada Kinetic Indoor Cycle & Fitness Full time

    **Overview** **Responsibilities** - Greet and welcome guests as they arrive, ensuring a positive first impression. - Manage check-in of clients upon arrival for classes. - Utilize studio software (MindBody) to manage schedules and class bookings. - Cleaning of fitness rooms and equipment, including washing floors. - Laundry (towels and cleaning...

  • Front Desk Agent

    1 week ago

    Lethbridge, Canada Comfort Inn by Choice Hotels Full time

    Responsibilities: - Process guest arrivals and departures, including all necessary payments - Handle & coordinate room assignments and pre-arrivals - Handle guests’ concerns - Offer referral for services and handle requests for information - Handle and store luggage - Assist with the check-in and check-out of groups and tours - Assist other departments as...

  • Front Desk Agent

    2 weeks ago

    Lethbridge, Canada Coast Lethbridge Hotel Full time

    Join the Front Office team at The Coast Lethbridge Hotel! We have a position available for a service oriented individual for a Front Desk Agent. **The responsibilities include**: - Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures of...

  • Front Desk Receptionist/medical Office Assistant

    6 days ago

    Lethbridge, Canada VP Health Full time

    **Job Summary** We are searching for an organized and efficient Front Desk Receptionist to join our integrative health team. You will be the first point of contact for our patients, and as such, we hope you will be able to provide exceptional customer service while managing administrative tasks in a busy medical office environment. This role requires a...

  • Front Desk Agent

    4 days ago

    Lethbridge, Canada Superlodge Canada Full time

    We are looking for a friendly and organized Front Desk Attendant to join our team. In this role, you will be responsible for greeting and checking in guests, handling reservations, answering phone calls, and providing exceptional customer service. **Responsibilities**: - Greet and check in guests in a friendly and professional manner - Handle reservations...

  • Front Counter Customer Service

    6 days ago

    Lethbridge, Canada CCWG Livestock Supplies Full time

    We’re Hiring! Front counter Customer Service - CCWG Livestock Supplies - 145 Broxburn Blvd, Lethbridge County, AB T1J 4P4_ Pay: $22.00/hour **Job Type**: Part-time (30 hours per week) Schedule: Monday to Saturday (Closed Sundays) Start Date: As soon as possible About the Role: We’re looking for a mature, motivated, and detail-oriented individual to...

  • Assistant Manager, Hotel

    2 days ago

    Lethbridge, Canada Ramada Lethbridge Full time

    Hotel/Motel Administration/Management **Additional Skills**: - Supervise staff - Perform front desk duties **Specific Skills**: - Address customers' complaints or concerns - Prepare budgets and monitor revenues and expenses - Negotiate with clients for the use of facilities - Negotiate with suppliers for the provision of materials and supplies -...