Corporate Services Assistant

**Corporate Services Division**

**Competition #**:0022-24

**Position**:Corporate Services Assistant (Temporary)

**Position Summary**:
As a member of the Corporate Services department, the Corporate Services Assistant (CSA) is primarily accountable to the Director, Corporate Services, and Human Resources department, for providing confidential human resources administrative support with respect to recruitment, training, labour relations, pay equity, and performance management.

The CSA will be the designated back-up to the Office of the Medical Officer of Health, in the absence of the Executive Assistant to the MOH, as appropriate.

The CSA is expected to work independently and as part of a multi-disciplinary team to apply, adapt, choose, and/or recommend changes to established methods, procedures, or policies and/or to develop new procedures to complete assigned work.

Direction is to be sought when solutions to problems are not apparent and/or are not within the intent of established practices.

The position may involve mínimal travel and variations of the working day.

**Duties and Responsibilities**

**Human Resources**
- Provides confidential human resources administrative support to the Director, Corporate Services, and Manager, HR. The core responsibilities of this position will include but not be limited to support related to: confidential matters respecting labour relations including collective bargaining, grievances, workplace investigations, attendance support, legal matters, and related activities such as documentation, monitoring, reporting and filing.
- Supports human resources with training, compensation, pay equity, and employee relations.
- Coordinates the employee rewards and recognition programs.
- Supports Joint Occupational Health and Safety Committee, as needed.
- Coordinates program responsibility for the Accessibility for Ontarians with Disabilities Act (AODA), including training to ensure staff compliance and required reporting under the legislation.
- Reviews and sets priorities for the follow up of decision items from Corporate Services (CS) Management Meetings and full CS team meetings. Maintains a follow up system for outstanding issues.
- Assists the Director, CS in gathering information, co-ordinating required material and preparing for meetings, presentations, reports, and other scheduled activities.
- Compiles HR metrics and reports to Director, CS on a monthly basis.
- Drafts assigned correspondence, reports and speaking notes for the Director, CS, and Manager, HR, as required, including correspondence to union representatives and labour counsel.
- Organizes team communications and plans events.

**Project Management**
- Provides project management coordination for new or revised CS initiatives, including development of policies and procedures.

**IT**
- Provides administrative support to the SPIT committee, as required.

**Financial**
- Supports the transmission of financial reporting to the Ministry of Health and MCCSS.

**Professional**
- Maintains competency in labour relations, human resources and executive administrative support, through attendance at appropriate workshops, seminars and private study.
- Liaises with staff, staff from other agencies, ministries and municipalities as appropriate.
- Fosters/maintains effective internal and external public relations and responds to requests in a courteous and timely manner.

**Program**
- Serves on internal committees requiring staff representation from CS, as needed.
- Designated back-up contact in the absence of the Director, CS to facilitate response to inquiries.
- Designated back-up to the Office of the Medical Officer of Health (MOH), in the absence of the Executive Assistant to the MOH, as appropriate.

**Physical**
- Works in a safe manner as required by Occupational Health and Safety legislation.
- Performs work in an environment with occasional exposure to minor and/or little exposure to major disagreeable conditions.
- Does light physical activity of long duration and medium physical activity of intermediate duration.
- Performs work involving almost continuous periods of mental, visual and/or auditory concentration of intermediate duration and/or frequent periods of long duration.
- Detects and works toward eliminating health hazards in all assigned areas.

**Qualifications**

**1. Education**
- A minimum of two years post-secondary education. - A post-graduate certificate in Human Resources is preferred.

**2. Experience**
- A minimum of two years of experience at a high level of responsibility, in a confidential capacity supporting human resources. - Previous health care or broader public sector experience in HR preferred

**3. Other**
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrates the highest level of client service and response.
- Strong organizational skills that reflect the ability to perform and prioritize multiple tasks