Customer Service Representative

21 hours ago

Brantford, Canada Cash 4 You Corp. Full time

**| **Base Pay + Bonus Pay (additional $2.34 - $12.50 per hour)** **Lucrative Rewards for Top Performers** - **Industry Leading Rewards**: Receive lucrative and frequent financial bonus and rewards (**on top of** your base hourly rate) for top performance in sales. **Current bonus range: $2.34 - $12.50 (per hour)**: - **Pursue Learning**: You "Learn While You Earn" through our World-Class Financial Services training programs to lend, collect and protect. - **Safe**: Work in a Professional, Clean and Secured environment. - **Pursue Growth**: Have Ample Opportunity for Personal Growth and Development, at your own pace. **| Who we are** **We are passionate about growth and looking to expand our CSR (Lending Specialist) team to exceed our financial milestones. **One of Canada’s Fastest Growing Companies, we operate at the intersection of Retail, Technology and Financial Services. For over 20 years, Cash 4 You has been recognized as a leader in the consumer financial service industry with over $1Billion dollars of loans funded in branch and online. **| Key Job Expectations** CSR’s work in a challenging, high change environment. There is no typical day — that’s part of the challenge, and the fun. On any given day, you’re expected to: - Meet or exceed business goals and performance objectives - Identify the ‘details’ that others miss, and take pride in accuracy of data and business records - Process transactions for customers, manage risk and resolve accounts - Work as part of a team, including weekends and holidays as needed or scheduled **| Required Qualifications** If you enjoy a fast-paced work environment and consider yourself upbeat and a good listener, working as a Lending Specialist may be an ideal place to start your career in financial services. Our CSRs have: - 3+ years of experience in any or a combination of the following: interacting with customers, assessing and meeting the needs of customers, solving customer problems, experience in a retail or the financial services industry - Great communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies - Experience leveraging customer relationships to offer products and services with a high customer service focus **Job Types**: Permanent, Full-time Schedule: - 8 hour shift - Monday to Friday - Overtime - Weekends as needed Supplemental pay types: - Bonus pay - Commission pay - Retention bonus Work Location: In person

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