Bilingual Training Specialist

5 days ago

Halifax, Canada Manulife Full time

As a **Training & Development Programs Analyst**, you will play a pivotal role in driving organizational capability and performance within Protection Solutions. This position goes beyond traditional training—it is a strategic function that ensures our workforce is equipped with the knowledge, skills, and confidence to deliver exceptional results in a competitive market.

You will **design, implement, and continuously optimize comprehensive learning programs**that align with business objectives, regulatory requirements, and evolving market trends. Acting as a trusted advisor to leadership, you will influence talent development strategies and champion initiatives that enhance employee engagement, compliance, and operational excellence.

**Position Responsibilities**:

- **Strategic Learning Leadership**:Develop and execute training strategies that support business growth, compliance, and customer experience objectives.

- **Program Design & Innovation**:Create dynamic, learner-centric programs using advanced instructional design methodologies and digital learning technologies.

- **Performance Enablement**:Drive measurable improvements in advisor performance through targeted coaching, post-training evaluations, and ongoing skill development.

- **Stakeholder Collaboration**:Partner with senior leaders, product teams, and instructional designers to ensure training content reflects business priorities and market changes.

- **Change Management**:Act as a change agent for organizational initiatives, ensuring smooth adoption of new processes, systems, and products.

- **Data-Driven Insights**:Leverage analytics to assess training effectiveness, identify skill gaps, and recommend continuous improvement strategies.

- **Compliance & Quality Assurance**:Maintain rigorous standards for regulatory compliance and quality across all training programs.

- **Thought Leadership**:Represent the training function in cross-functional projects, contributing expertise on learning trends and best practices.

**Required Qualifications**:

- Proven ability to lead complex training programs in fast-paced, dynamic environments.

- Strong interpersonal influence and stakeholder management skills.

- Advanced organizational and project management capabilities.

- LLQP license (or willingness to obtain).

- Expertise in adult learning principles and instructional design.

**Preferred Qualifications**:

- Post-secondary degree in Education, Business, or related field.

- Deep knowledge of insurance products (Health & Dental, Travel, Life).

- Experience with CRM systems (Salesforce), learning platforms (Axonify), and digital training tools.

- Demonstrated ability to integrate technology and innovation into learning solutions.

**When you join our team**:

- We’ll empower you to learn and grow the career you want.

- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

- As part of our global team, we’ll support you in shaping the future you want to see.

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Referenced Salary Location**

Halifax, Nova Scotia-
**Working Arrangement**

Hybrid

**Salary range is expected to be between**

$55,050.00 CAD - $91,750.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

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