Desktop Support Technician

1 week ago

Quebec City, Canada Tekgroup Full time

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Determines and recommends which products or services best fit the customers' needs. May require an associate's degree or its equivalent.
- Requires at least 3 to 5 years of experience in the field or in a related area.
- Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.
- Performs a variety of complicated tasks. Works under general supervision. A certain degree of creativity and latitude is required.

**Responsibilities**:

- Maintains, analyzes, troubleshoots and repairs computer systems, computer hardware and peripherals
- Documents, maintains, upgrades or replaces hardware and software systems
- Supports and maintains user account information, including rights, security, and systems groups.
- Identifies, analyzes and repairs product failures, orders and replaces parts as needed
- Uses experience and judgment to plan and achieve goals.
- Performs a variety of complicated tasks
- Works under general supervision. Some degree of creativity and latitude is required Key Tasks:

- On-site software support
- Repair of high-end printers and multi-function devices
- Hardware repair and software restoration at server component level
- Network device replacement/configuration
- Basic network troubleshooting
- Executing 'Smart Hands'

**Qualifications**:

- Requires experience in the field or related field; familiar with a variety of domain concepts, practices and procedures
- Able to perform call handling in a real-time reporting environment
- Able to work independently and with limited supervision
- Excellent verbal and written skills
- Have good interpersonal and communication skills.

**Certifications**:

- CompTIA A+

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$20.00 per hour

Ability to commute/relocate:

- Quebec City, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Field Service Tech: 5 years (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- CompTIA A+ (preferred)

Willingness to travel:

- 50% (preferred)

**Speak with the employer**
+91 8978651873

  • Desktop Support

    2 weeks ago

    Quebec City, Canada eTeam Inc. Full time

    Location **:Quebec City, QC** Duration : 6+ months. - High Level role to Lead, coordinate and assist the desktop support technicians. Manage the day to day activities of the support - technicians and provide technical support, training and guidance to staff. Assumes duties as a desktop support technician when assigned. - Responsibilities: - Excellent...

  • QUEBEC, Canada

    2 weeks ago

    Quebec, Canada Heunets Full time

    Desktop Support Technician (1099 Independent Contractor) We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and...

  • QUEBEC, Canada

    2 weeks ago

    Quebec, Canada Heunets Inc Full time

    We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate...

  • Technicien D'assistance Informatique/ Desktop Support Technician

    2 weeks ago

    Quebec City, Canada NTT DATA Full time

    **Req ID**: 345364 We are currently seeking a Technicien D'assistance Informatique/ Desktop Support Technician to join our team in Quebec City, Quebec (CA-QC), Canada (CA). Nous sommes à la recherche d'un **technicien support informatique** pour notre équipe à **Quebec City, au Québec**. **Responsabilités** - Apporter de l'aide sur place pour...

  • Desktop Support

    2 days ago

    Quebec City, Canada Iron Service Global Inc Full time

    PRIMARY DUTIES AND RESPONSIBILITIES Provides 3rd level installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. Works with Helpdesk, LAN Operations, Networking and Application groups as appropriate to determine and resolve problems received from clients. Experience...

  • Desktop Support Technician

    6 days ago

    Quebec City, Canada TEK Group Full time

    Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. - Supports and maintains user account information including rights, security and systems groups. - Trains employees, identifies, analyzes, and repairs product failures, orders and...

  • Desktop Support Specialist L1

    5 hours ago

    Quebec City, Canada Iron Systems Full time

    **PURPOSE/SUMMARY** (Brief overview of why job exists, general purpose for position) The Desktop Support Specialist responds to and resolves second and third level issues and ensures that our client base within the customer community are able to utilize the technology and services they use on a **PRIMARY DUTIES AND RESPONSIBILITIES** - #_Provides 3rd level...

  • Desktop Support Specialists

    2 weeks ago

    Quebec, Canada Compugen Inc Full time

    Join to apply for the Desktop Support Specialists role at Compugen Inc5 days ago Be among the first 25 applicantsJoin to apply for the Desktop Support Specialists role at Compugen IncAbout Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we...

  • Desktop Support

    7 days ago

    Quebec City, Canada Epsilon Solutions Full time

    **Role: Desk Side Support Engineer** **Location: Quebec City, QC - (100% Onsite)** **Skills Required: Windows & Mac Laptop Support, Office 365, ITSM** The Digital Workplace Team delivers simplicity, productivity, and delight in a remote-centric workplace. We are the team that provides the tools our coworkers need around the globe to collaborate with each...

  • Onsite IT Support Technician

    2 weeks ago

    Quebec, Canada Heunets Full time

    A technology service provider is seeking a skilled Desktop Support Technician as a 1099 independent contractor in Quebec. The role involves providing onsite desktop support, troubleshooting hardware and software issues, and maintaining communication with customers. Candidates should have a background in computer science and at least 18 months of IT...