Desktop Support Technician

3 days ago

Quebec City, Canada TEK Group Full time

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Documents, maintains, upgrades or replaces hardware and software systems.
- Supports and maintains user account information including rights, security and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Determines and recommends which products or services best fit the customers' needs.
- May require an associate's degree or its equivalent.
- Requires at least 3 to 5 years of experience in the field or in a related area.
- Familiar with a variety of the field's concepts, practices, and procedures.
- Relies on experience and judgment to plan and accomplish goals.
- Performs a variety of complicated tasks.
- Works under general supervision.
- A certain degree of creativity and latitude is required.

**Job Type**: Permanent

**Salary**: From $20.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Desktop support: 1 year (preferred)
- Laptop: 1 year (preferred)
- Software troubleshooting: 1 year (preferred)
- Break - Fix: 1 year (preferred)

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