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Finance Coordinator
2 weeks ago
Overview:
**Term: 12 Months**
The Campus Wellness Administration team serves the University of Waterloo community by supporting all units within Campus Wellness (Health Services, Counselling Services and Health Promotion) with effective, efficient, collaborative, and client-focused administrative service.
The Finance Coordinator is accountable to the Finance Manager to ensure the effective and efficient day-to-day financial operations of all Campus Wellness venues. This individual is accountable for all financial matters related to Campus Wellness.
**Responsibilities**:
Clinical accounting
- Process monthly OHIP remittances ($80-$100K/month), adhering to requirements for relevant regulatory bodies
- Investigate and respond to Ministry of Health directives and changes as they affect billing/rejections
- Submit daily invoicing to OHIP for physician services provided
- Reconcile OHIP billing with electronic health records (EHR) system
- Review and correct all OHIP and non-OHIP errors and refusals for resubmission, review physician and nurse practitioner billing on a daily basis, following up with providers as needed
- Manage physicians’ remuneration systems, including fee-for-service billings and direct payments to physicians from clients
- Directly bill and reconcile payments for non-OHIP billing/third party organizations for immunizations, birth control
- Process Health Services Lab and immunization billings for all UHIP students and their families, ensuring submission to SunLife within deadlines
- Support independent contractors in maximizing their billing by acting as a resource for diagnostic and billing codes
- Ensure accuracy of all financial transactions, providing training to staff and independent contractors as needed on Electronic Health Record (EHR) system, Accuro; deliver standardized and ad hoc reporting to Independent Contractors
- Ensure detailed, consistent documentation in EHR regarding changes in payment status, insurance, Campus Wellness decisions related to payment arrangements
- Extract data from the EHR and related systems to deliver standardized and ad hoc reporting to the members of Senior Management Team
Accounts receivable
- Manage the accounts receivable process for all incoming payments related to all areas of Campus Wellness, including weekly deposits, monthly reconciliations, OHIP billings and reconciliations, third party billing;
- Prepare reports related to medical inventory of immunizations and birth control; directly bill SunLife via Unit4; follow up on payments as required.
- Ensure privacy and confidentiality of electronic communication with clinicians and clients via secure means within the EHR (Healthmail);
- Balance all transactions at end of day and between staff changes according to financial best practice guidelines;
- Review and follow up with aged accounts / outstanding payments - negotiating payment, withholding student marks according to established guidelines;
- Manage petty cash, reimbursements and reconciliations.
Accounts Payable
- Administer all outgoing payments related to all areas of Campus Wellness;
- Match supplier invoices to packing slips, where required (ex. immunizations, birth control);
- Accurately code incoming invoices and ensure they are submitted to AP for processing in Unit4;
- Reconcile statements of accounts from suppliers.
Related administrative responsibilities
- Coordinate the documentation and review of day-to-day financial processes and procedures; make recommendations for improvement;
- Serve as the central liaison for complex cases when students require care within University of Waterloo and/or in-patient care (GRH), collaborating with Campus Wellness clinical staff members (ex. Director, Health Services, Clinical Case Manager, Mental Health Nurse) to ensure proper coverage is available or seeking other methods for payment;
- Collaboration with Campus Wellness colleagues to troubleshoot difficult/challenging situations with students/clients on regular basis;
- Process and maintain all WSIB claims coming into Campus Wellness; collaborate with the Health and Safety Office and Occupational Nurse;
Qualifications:
- Health / business administration degree, certificate or diploma, or equivalent experience
- 3+ years of accounting/business experience in healthcare setting (preferably in post-secondary)
- Comprehensive understanding of the health records system and the health care environment in a clinical setting: e.g. OHIP codes UHIP codes, Ministry of Health regulations
- Extensive knowledge of multiple insurances companies and their software platforms
- Excel - extensive knowledge
- Electronic health records system (Accuro preferred) - extensive knowledge, understanding of procedure and diagnostic codes and their inter-relationship
- Working knowledge of financial services system (Unit 4 preferred), SharePoint, MS Word, PowerPoint, MS Teams
- Demonstrated ability to prioritize and manage high-volume assignments accurately and eff