Technical Support Specialist

1 week ago

Calgary, Canada Wiz-Tec Computing Technologies Inc Full time

Wiz-Tec is a Canadian technology company specializing in electronic business solutions, with customers coast to coast across Canada. We are Canada's largest provider for First Nations Tax Exemption solutions with multiple government contracts. We also specialize in Point-Of-Sale (POS) and payment solutions for gas retail. Wiz-Tec's relies on providing powerful and highly reliable solutions and maintaining long lasting relationships with our customers.

We are looking for motivated individuals with strong technical support and customer service skills for our installation and service team. This position's includes technical service and support out of our Calgary office as well as travel and installation at our customer sites across Canada.

**Responsibilities**
- Installation, distribution, training, and maintenance of Wiz-Tec software packages
- Phone based and remote technical service and support
- 2nd level technical support including problem determination, troubleshooting, resolution, documentation, and escalation as required
- Setup, wiring, configuration, maintenance, and troubleshooting of Wiz-Tec software, hardware, and peripherals
- Tracking, updating, and maintaining client software assets
- Integration and quality assurance testing of software packages and build images
- Reporting to and tasks as assigned by the Service Manager

**Qualifications/Requirements**
- High School diploma or equivalent
- A+, Network+ certifications or equivalent preferred
- Minimum one (1) year of work experience in software, installation, support, or customer service related to software or technology
- Strong analytical, problem-solving and troubleshooting skills
- Ability to effectively communicate both verbally and in writing
- Attention to detail and organized work habits
- A valid driver’s license and access to a vehicle

This position is a full-time position based out of our Calgary Offices, but you will and should expect to travel. Paid training is provided. Please submit a cover letter alongside your resume.

Pay: $44,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

**Location**:

- Calgary, AB (required)

Work Location: In person

  • Technical Support Specialist

    7 days ago

    Calgary, Canada Xplore Inc. Full time

    **Position Overview**: * Are you a new grad from a technical program? An experienced job seeker looking for a new and exciting opportunity? Or someone with a passion for technology and experience in troubleshooting? Then join Xplore’s growing team of Technical Support Specialists in our Calgary, AB office! Xplore offers a high energy, fast paced work...

  • Technical Support Specialist

    1 week ago

    Calgary, Canada Eagle Copters Maintenance Ltd Full time

    Headquartered in Calgary, AB Eagle Copters Ltd. is a privately owned and operated business with over 40 years of experience in the helicopter industry. Eagle Copters has a well-earned reputation for taking a highly personalized approach to providing leading helicopter solutions to customers worldwide. Specializing in helicopter fleet management, including...

  • Technical Support Specialist

    4 weeks ago

    Calgary, Canada IDS GeoRadar (Part of Hexagon) Full time

    Technical Support Specialist - Mining Technology This position is based in Calgary, AB and requires regular travel. This is not IT support. This is a mining instrumentation support position with travel for field installation, repair, and maintenance of radar systems, including electrical and mechanical components and generators, and requires working outdoors...

  • Enterprise Technical Support Specialist

    1 week ago

    Calgary, Canada Userful Corporation Full time

    **Enterprise Technical Support Specialist** Userful’s solutions have won multiple awards, secured strategic global partnerships, and have been deployed in countless Fortune 500 and notable companies globally including Audi, HP, Samsung, LG, Unilumin, Comcast, Coca-Cola, Wayfair, Ford, Dell, the Calgary Tower and more! **The Opportunity** Userful is...

  • Technical Support Specialist

    1 day ago

    Calgary, Alberta, Canada IDS GeoRadar Full time

    Technical Support Specialist – Mining Technology*This position is based in Calgary, AB and requires regular travel.**This is not IT support.This is a mining instrumentation support position with travel for field installation, repair, and maintenance of radar systems, including electrical and mechanical components and generators, and requires working...

  • Industrial Automation Specialist — Technical Sales

    2 weeks ago

    Calgary, Canada Anixter International Full time

    A leading distributor in electrical products in Calgary seeks a Specialist in Industrial Automation. This full-time role involves providing pre/post-sales support for automation products, conducting technical services, and maintaining strong client relationships. Candidates must have a High School Diploma and 2+ years of technical experience. Competitive...

  • Industrial Automation Specialist — Technical Sales

    2 weeks ago

    Calgary, Canada Anixter International Full time

    A leading distributor in electrical products in Calgary seeks a Specialist in Industrial Automation. This full-time role involves providing pre/post-sales support for automation products, conducting technical services, and maintaining strong client relationships. Candidates must have a High School Diploma and 2+ years of technical experience. Competitive...

  • IT Technical Support Analyst

    2 weeks ago

    Calgary, Canada Essential Coil Well Service Element Technical Services Full time

    Element Technical Services is currently recruiting for an IT Technical Support Analyst based in our Calgary office. Reporting to the Lead Systems Architect, IT, this role will be responsible for ensuring proper computer operations so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end...

  • Logistics Support Technical Specialist

    7 days ago

    Calgary, Canada Arcfield Canada Full time

    Embedded in the Customer Service Window at the Calgary HQ, the Logistics Support specialist will use their knowledge of supply chain processes to ensure the department is successful in storing, handling, and distributing aviation components to support daily operations. **Responsibilities**: - Provide DRMIS Subject Matter Expertise (SME) to the CF18 Supply...

  • Logistics Support Technical Specialist

    4 weeks ago

    Calgary, Canada Arcfield Canada Full time

    Embedded in the Customer Service Window at the Calgary HQ, the Logistics Support specialist will use their knowledge of supply chain processes to ensure the department is successful in storing, handling, and distributing aviation components to support daily operations. **Responsibilities**: - Provide DRMIS Subject Matter Expertise (SME) to the CF18 Supply...