Current jobs related to Library Experience Guide - Calgary - Calgary Public Library

  • Library Assistant

    2 days ago

    Calgary, Canada Calgary Board of Education Full time

    **Mission**: **Competition Info**: Competition Close Date: Thursday, May 29, 2025 at 11:59pm Calendar: 10 Month Traditional **Salary**: Staff Association Grade C, $21.91 - $29.22 per hour FTE: 0.4286, 15 hours per week **Position Description**: **Responsibilities** - Assists Calgary Board of Education (CBE) students and teaching staff in the access and...

  • Social Experience Guide

    1 week ago

    Calgary, Canada Autism Aspergers Friendship Society of Calgary Full time

    **Social Experience Guide**: - SALARY: CAD 17.00 - 18.00 HOURLY - PUBLISHED: AUGUST 6, 2025 - EXPIRY: AUGUST 30, 2025 - ONSITE - CALGARY, ALBERTA - PART TIME - SPORTS AND RECREATION **Summary**: We are seeking passionate and dedicated individuals to join our team as part-time Social Experience Guides. This position is ideal for someone who values hard work...

  • Law Library Assistant

    1 week ago

    Calgary, Canada Government of Alberta Full time

    **Job Information** Job Requisition ID: 65115 Ministry: Justice Location: Calgary Full or Part-Time: Full-time Hours of Work: 36.25 hours per week Permanent/Temporary: Permanent Scope: Open Closing Date: December 4, 2024 Classification: Administrative Support 5 **Salary**: $1,913.27 to $2,342.49 bi-weekly ($49,936 - $61,138/year) Alberta Law Libraries...

  • Indigenous Librarian

    6 hours ago

    Calgary, Canada Calgary Public Library Full time

    **Job Summary**: Bringing Calgary Public Library’s strategic plan to life, the Librarian engages directly with users in support of literacy and lifelong learning both within the Library and out in the community. Through the coordination, supervision, delivery, and assessment of Library programs and services that inspire wonder, play, and delight, the...

  • Librarian - Giuffre Family and Nicholls Family

    6 hours ago

    Calgary, Canada Calgary Public Library Full time

    **Job Summary**: **Responsibilities and Activities**: - The Librarian contributes to the success of the Library and its impact in the community through a wide range of responsibilities and activities. - 1. Shape a Positive User Experience- keeping up to date with current trends to identify program and service needs for the community - coordinating,...

  • Library Student Ambassador, Casual

    3 days ago

    Calgary, Canada Mount Royal University Full time

    About the Role The Library Student Ambassadors will work up to three hours per week and will assist the Library Communications Coordinator and collaborate with the Student Library Engagement and Advisory Committee and other Library Student Ambassadors to plan, develop, and deliver student engagement-related initiatives. They will plan and deliver in-person...

  • Manager, Digital Resources

    2 weeks ago

    Calgary, Alberta, Canada Calgary Public Library Full time

    Job SummaryReporting to the Director, Collections, the Manager, Digital Resources is responsible for the leadership, strategic direction, and focus for the Library's digital collection, overseeing the acquisition, implementation, budgeting and assessment of digital resources, as well as system training. The position also supports the Library's local history...

  • Social Experience Guide

    4 days ago

    Calgary, Canada Autism Aspergers Friendship Society of Calgary Full time

    **About AAFS**: The Autism Aspergers Friendship Society of Calgary (AAFS) is a vibrant community organization that provides social and recreational programs for individuals with autism or who identify as being on the spectrum. We are located on Treaty 7 territory (Mohkinstsis/Calgary) and create spaces where everyone belongs. **Position Overview**: We’re...

  • Cleaner

    2 days ago

    Calgary, Canada Calgary Public Library Full time

    **Job Summary** Bringing Calgary Public Library’s strategic plan to life, the Casual Labourer provides a range of light-duty cleaning services that help to positively shape employee and user experiences. This position is responsible for providing clean and sanitized Library spaces. The Casual Labourer helps to provide an overall positive Library member...

  • Digital Project Administrator

    2 days ago

    Calgary, Canada Calgary Public Library Full time

    **Job Summary** Bringing Calgary Public Library’s strategic plan to life, the Digital Project Administrator supports the redevelopment of the Library’s intranet (SharePoint) and maintenance of the Library’s public website, calgarylibrary.ca. This position is responsible for developing, editing, and updating intranet content improving Library staff’s...

Library Experience Guide

3 weeks ago

Calgary, Canada Calgary Public Library Full time

**Job Overview (Library Experience Guide - Forest Lawn Library)**

Bringing Calgary Public Library’s strategic plan to life, the Library Experience Guide engages directly with users in support of literacy and lifelong learning both within the Library and out in the community.
- Knowledge and understanding of Indigenous communities including history, traditions and cultural protocols (specifically Treaty 7 communities).
- Experience delivering Indigenous programs and initiatives in a culturally sensitive way, grounded in an Indigenous perspective.
- Some flexibility in schedule is required to accommodate programming and services needs as they arise.

**Responsibilities**
The Library Experience Guide contributes to the success of the Library and its impact in the community by participating in a wide range of responsibilities and activities.
- **Engage with Users**_
- supporting users in using technology provided by the library (e.g. computers, printers and wireless networks) and in accessing the Library’s e-resources on personal devices
- working alongside users to help them develop skills to navigate the information universe and the Library's electronic and physical resources
- engaging with users of all ages about their reading interests, helping them select their next great read
- delivering specific programs, activities, tours, and orientations, both planned and spontaneous
- representing the Library at community events and at partners agencies
- extending library services outside the walls of the Library
- creating and updating membership records
- supporting members in adopting and using the Library’s self-serve and virtual membership options
- circulating physical collections
- **Shape a Positive User Experience**_
- problem solving in response to users’ questions or concerns about the Library
- updating the program registration management tool
- troubleshooting technical issues and communicating with other internal departments, as required
- coordinating room bookings
- ensuring in-library collections are appealing, accessible, and organized
- reporting and/or resolving physical safety, security and facilities issues as appropriate
- **Facilitate Capacity Development**_
- providing feedback and input on programs, when required
- providing input into program selection and scheduling, contributing to monthly reporting, and collecting data on library activities
- training new employees and orienting new volunteers, when required
- **Create a Welcoming Environment**_
- promoting attendance at Library programs
- promoting the use of the Library’s electronic and physical resources
- promoting the benefits of Library membership and signing up new members
- being knowledgeable and answering questions about Library membership
- being a constructive and collaborative part of the Calgary Public Library team, fully participating in daily operations
- performing opening and closing procedures and reconciling branch financial transactions
- participating in emergency response procedures and workplace inspections
- coordinating the daily activities of other employees and acting as the senior person on shift, when required

**Qualifications**:

- General High School Diploma or GED and a minimum of two years of directly related experience, or
- Completion of a post-secondary diploma and at least one year of directly related experience
- Valid Driver’s license and insurability under the Library’s insurance program may be required based on operational needs

**Pre-Employment Screening Requirements**:

- Vulnerable Sector Check
- Successfully complete specified technology use tests

**Knowledge, Skills and Abilities**:

- Exceptional customer service skills
- Ability to lead engaging and enriching programs and activities, both in the Library and out in the community
- Good verbal and written communications skills, presentation skills, and public speaking skills including the ability to adjust communication style to interact effectively with users of different ages, backgrounds, and abilities
- Spoken fluency in a second language is considered an asset
- Ability to multi-task and prioritize work
- Strong interpersonal skills and ability to work effectively with a variety of groups
- Commitment to continuous improvement and self-directed learning
- Intermediate Technology Skills (as defined by Human Resources)

**Working Conditions**:

- Working in a public library setting and in offsite locations with members of the public of all ages, backgrounds, and abilities
- Lifting, pushing and pulling library materials; lifting and carrying up to a maximum of 22 pounds
- Ability to squat, kneel, bend, raise arms above shoulders
- Ability to read small print
- Repetitive hand movement for extended periods of time
- Standing and walking for extended periods of time
- Simultaneous and multiple priorities
- Work at off-site locations and shift work required

**Job Types**: Part-time, Permanent

Pay: From $26.00 per hour