Garage Manager

J&P Auto, a division of, Greater Edmonton Taxi Service requires a new Garage Manager to be responsible for the supervision and leadership of the body shop, vehicle maintenance unit and parts department.

This role is to effectively and efficiently manage the development and direction of the parts and service team to drive the growth of revenue, technical productivity and promote high quality satisfaction for company operations. Reporting to the General Manager, this position’s responsibilities will also include the assurance of accurate parts control, sourcing and costing, as well as the management of all staff, resources and inventories.

We offer competitive salary packages, an incredible work environment, and career advancement opportunities.

Job Duties:

- Oversee and manage the body shop, vehicle maintenance and parts department's operations and scheduling.
- Manage quality assurance - setting quality standards, maintaining quality of all garage activities.
- Ensure completion of body, shop maintenance and repair work
- Advise mechanics of work that must be completed
- Ensure compliance with company standards for cost control, waste reduction, quality, safety, and complete and on-time delivery.
- Oversee and direct garage resource and workforce issues for the organization
- Monitor garage performance against goals to ensure that progress is being made, and that corrective action is taken if necessary
- Responsible for appropriate staff levels to meet requirements of the shop
- Responsible for working with the General Manager and Human Resources department in recruitment, hiring, terminations and performance management
- Manage the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
- Provide leadership for problem resolution to facilitate faster improvements and improved working relationships.
- Enhance and develop policies, procedures and service systems to meet the goals of the garage
- Monitor financial performance to ensure the garage is meeting or exceeding budgetary commitment
- Analyzes and report on the daily, monthly and annually department's key performance indicators and industry trends
- Measure and monitor key indicators of service delivered
- Oversee parts department to ensure efficient operations and service
- Manage stock availability and inventory turns
- Manage annual inventory counts
- Review and use the monthly Profit and Loss statements to ensure expense control and proactively plan service and sales goals.
- Examines reports (e.g., inventory, sales and daily reports) to determine the operational activities of the company and ensure optimum performance.
- Ensure that all reporting employees adhere to company policies and procedures
- Maintain the cleanliness of the shop
- Performs other duties as required

**Requirements**:

- Red Seal Journeyman Auto Service Technician ticket
- CVIP licence preferred
- Valid driver’s licence with clean abstract; Class 1, 2 or 4 considered an asset
- Previous experience in diesel and hybrid units
- Minimum 5 years or more years previous management experience in a technical environment with proven leadership abilities
- Effective leadership skills, with a strong focus on operations and business processes.
- Able to identify key issues; creatively and strategically overcome internal challenges or obstacles.
- A clear and solid understanding of personnel policies, practices, and procedures and other operational issues faced by the organization.
- Effective attention to detail and a high degree of accuracy.
- High level of integrity, confidentially, and accountability.
- Ability to work independently in a busy environment
- Experience with routine maintenance operations
- Demonstrated knowledge of inventory control techniques and procedures.
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
- Able to effectively communicate both verbally and in writing
- Able to work well under pressure
- Strong attention to detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Interest applicants should respond directly to this posting. Applications should include an up to date resume and a brief cover letter stating availability and wage expectations._
- We are an equal opportunity employer and thank all applicants for their interest in this role, however, only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- technical environment, management: 5 years (preferred)
- diesel and hybrid unit: 3 years (preferred)
- operations: 5 years (preferred)

Licence/Certification:

- Journeyman Auto Service Technician License (required)
- CVIP License (preferred)

Work Location: One location