Service Team Member

5 days ago

Calgary, Canada Michaels Stores Full time

Store - CAL-SHAWNESSY, AB

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production

**Other duties as assigned**

**Preferred Knowledge/Skills/Abilities**

**Preferred Type of experience the job requires**
- Retail and/or customer service experience preferred

**Physical Requirements**

**Work Environment**
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

**Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.**

Michaels requires all team members in this role to be at least sixteen (16) years or older.

**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all**c**ustomers** **to create, innovate and be better together.

  • Service Team Member

    4 days ago

    Calgary, Canada Michaels Full time

    Store - CAL-SHAWNESSY, AB Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. - Help...

  • Food Service Team Member

    1 week ago

    Calgary, Canada Bento Sushi Full time

    **Food Service Team Member (Sushi Chef)** Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally. With operations across Canada and the United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience. Come roll with us...

  • Customer Service Team Member

    2 weeks ago

    Calgary, Canada OPA Of Greece Full time

    **Overview** **Responsibilities** - prepping food - Maintain accurate records of customer interactions and data entry into our systems. - Communicate product information clearly and effectively to customers. - Utilize phone etiquette to ensure a positive experience for every caller. - Collaborate with team members to improve service delivery and resolve...

  • Guest Services Team Member

    1 week ago

    Calgary, Canada Hedkandi Salons Full time

    **Guest Services Team Member**: Calgary, AB, Canada. full-time. June 29, 2022 Description We are looking for full-time smiling faces with retail and customer service experience to support our guests and styling team. Preference given to those with experience in retail sales and customer service.

  • Team Member

    1 week ago

    Calgary, Canada Tim Hortons Full time

    Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I...

  • Team Member

    2 weeks ago

    Calgary, Canada Tim Hortons | JLM3224LTD Full time

    As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team...

  • Team Member

    1 week ago

    Calgary, Canada Tim Hortons | JLM3224LTD Full time

    As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team...

  • Team Member

    4 days ago

    Calgary, Canada Tim Hortons | JLM3224LTD Full time

    As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team...

  • Customer Service Team Member

    1 week ago

    Calgary, Alberta, Canada Domino's Cochrane Full time

    OverviewOPA OF GREECE LEGACYWe are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. This role is essential in ensuring our customers receive exceptional service and support. The ideal candidate will possess strong communication skills, in English, and will be adept at analyzing customer needs to provide effective...

  • Team Member

    1 week ago

    Calgary, Canada Tim Hortons Full time

    Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I...