Customer Service Team Member

2 weeks ago

Calgary, Canada OPA Of Greece Full time

**Overview**

**Responsibilities**
- prepping food
- Maintain accurate records of customer interactions and data entry into our systems.
- Communicate product information clearly and effectively to customers.
- Utilize phone etiquette to ensure a positive experience for every caller.
- Collaborate with team members to improve service delivery and resolve complex issues.
- Assist in training new staff on customer service protocols and best practices.
- Stay informed about product updates, promotions, and company policies.

**Requirements**:

- Proven experience in a customer service role is preferred.
- Ability to analyze situations quickly and make sound decisions.
- Excellent data entry skills with attention to detail.
- Familiarity with phone etiquette and professional communication standards.
- Strong problem-solving skills and the ability to work under pressure.
- A positive attitude with a commitment to providing excellent customer service.
- High school diploma or equivalent; further education is an advantage.

Join us in delivering exceptional service that makes a difference We look forward to welcoming a new member to our team who shares our commitment to excellence.

**Job Types**: Full-time, Part-time

Pay: $15.00-$16.00 per hour

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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