Current jobs related to Change Management Specialist - Sherbrooke - Global Excel Management

  • Process Automation Specialist

    2 weeks ago

    Sherbrooke, Canada Global Excel Management Full time

    **Job Description**: The Process Automation Program Specialist will drive vision and strategy for enterprise automation to continuously improve and increase adoption and expansion of the program. They will work directly with various internal business units, technology teams, and vendors to identify, conceptualize and communicate transformational automation...

  • Pension and Benefits Specialist

    5 days ago

    Sherbrooke, Canada Global Excel Management Full time

    **Job Description**: Are you a person with organizational and analytical skills? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! As a Pension and Benefits Specialist, you will play a critical role in managing and administering employee...

  • Appeals & Reserves Specialist

    5 days ago

    Sherbrooke, Canada Global Excel Management Full time

    Job Description:Are you a person that like to resolve problems? Are you interested in working in a multilingual, dynamic, and friendly environment that encourages personal and professional development? We would love to meet you! As an Appeal & Reserve Specialist, you’ll be responsible for maintaining GEM discounts and provide client resolution on provider...

  • Machine Learning Operations Specialist

    1 week ago

    Sherbrooke, Canada Global Excel Management Full time

    **Job Description**: The Machine Learning Operations Specialist plays a key technical role within the Data & Analytics team, responsible for building, deploying, and optimizing machine learning models that drive scalable, production-grade AI capabilities. Reporting to the AI Team Lead, the ML Engineer transforms data science prototypes into robust,...

  • Product Manager

    2 weeks ago

    Sherbrooke, Canada Global Excel Management Full time

    Job Description**:Product Manager: Digital Self-Service** The Product Manager is accountable to build and lead projects and provide business domain expertise and analysis for projects as they relate to the Digital Self-Service Products. This could include but not limited to Digital Assistance and Digital Claims tools. The incumbent will be required to drive...

  • Talent Sourcing Specialist

    2 weeks ago

    Sherbrooke, Canada Global Excel Management Full time

    Job Description: Are you a people person with a flair for discovering talent? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? Then we would love to meet you! **What does your typical day look like?** - Actively participate in deploying and maintaining our Employer Brand with the...

  • Project Manager

    5 days ago

    Sherbrooke, Canada Global Excel Management Full time

    **Job Description**: Are you a person who enjoys helping people? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! The Contact Center Solutions Project Manager is responsible for overseeing the planning, execution, and delivery of projects...

  • Administration Officer

    7 days ago

    Sherbrooke, Canada MD Financial Management Full time

    Requisition ID: 179978 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As top talent in today’s market, we appreciate you have choices. We understand that you’re carefully evaluating everything we have to offer before hitting the ‘submit resume’ button. We know that you are looking for an...

  • Claims Assessor

    5 days ago

    Sherbrooke, Canada Global Excel Management Full time

    **Job Description**: Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Claims Assessor, you’ll be evaluating and enforcing claim benefits and limitations based on a...

  • Group Benefit Specialist

    4 days ago

    Sherbrooke, Canada SherWeb Full time

    Position: Full-time, permanent._ - Start date: As soon as possible._ **Here's what we do and why we do it.** **Here's how you will contribute to the success of the company.** Our team goal is to create work environments that are conducive to performance and professional development. We achieve this by ensuring that our internal clients are equipped with...

Change Management Specialist

3 weeks ago

Sherbrooke, Canada Global Excel Management Full time

**Job Description**:
Are you passionate about change management and business transformation? Do you want to contribute in creating a bright future towards our customer experience and sustained growth? Do you want to be part of a talented team that genuinely cares about client and employee well-being? At Global Excel, change management serves as a vital driver for organizational transformation.

We are actively seeking for an experienced Change Management Specialist to join our team and contribute as a key player in supporting our business transformation efforts. In this role, you will collaborate cross-functionally with various departments, project teams, and change management teams to ensure proper alignment and ownership of the change. Your primary responsibility will be to contribute to the development of change management strategies and establish comprehensive plans to facilitate a smooth transition, maximize stakeholder engagement and enable the business to fully reap the benefits of the change. Additionally, you will be accountable for efficiently managing the project activities outlined in the change management plan, ensuring successful execution within set timelines and objectives. Join our team today and be a driving force in shaping our organization's future through effective change management practices.

**What are the main responsibilities?**
- Define and implement change management strategies to ensure effective stakeholder engagement throughout the organization.
- Align change management initiatives with the overall program roadmap and objectives.
- Develop and execute comprehensive communication plans, including the creation of key messages and communication tools.
- Monitor and oversee the implementation of critical change management milestones across multiple projects, providing progress reports to the leadership team.
- Identify and analyze change management risks and issues, assessing their impact on project delivery, and develop risk and issue management plans.
- Proactively address any stakeholder resistance, issues, or roadblocks that may arise during the change process.
- Collaborate with training and communication teams to develop content and support change management activities.
- Provide coaching and advisory support on change management practices to the change management team, program team, HR business partners, and other key stakeholders.

**What skills and experience are we looking for?**
- Minimum of 5-7 years of experience as a change management advisor or specialist.
- Bachelor's degree in human resources, organizational development, industrial psychology, or equivalent field.
- Master's degree in business administration, Change Management, or Organizational Development is an asset.
- Demonstrated experience in supporting change initiatives during large and complex business transformations.
- Change management certification or designation is highly desired, with Prosci Certification being a plus.
- Solid understanding of organizational and individual change adoption processes, as well as organization design.
- Ability to anticipate and measure the impact of change on individuals and propose proactive strategies to address them.
- Familiarity with project management approaches, tools, and project lifecycle phases.
- Excellent communication skills, both written and verbal.
- Strong strategic influence and relationship-building abilities.
- Collaborative mindset and ability to work effectively in a fast-paced and ever-changing environment.

We offer you:

- Three weeks of vacation;
- An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;
- A flexible and supportive work environment offering several benefits such as a private medical clinic, telemedicine service, an on-site Bistro, and much more;
- A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses as well as “lunch-and-learns” on various topics linked to health and wellness;

**To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website**: